Summary
Overview
Work History
Education
Skills
Timeline
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Chayla Gatewood

Server
Baltimore,MD

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

4
4
years of professional experience
2026
2026
years of post-secondary education

Work History

Application Systems Intern

Battelle
06.2024 - Current
  • Contributed to the Enterprise Information Management Plan, focusing on organizing, securing, and optimizing data storage solutions.
  • Supported enterprise cloud migration programs, including transitioning SharePoint sites and Box systems, ensuring seamless workflows and data integrity.
  • Researched and documented feature parity between Webex Government and Microsoft Teams, creating strategies to enhance end-user adoption.
  • Resolved tickets in Corporate IT, troubleshooting issues related to software, systems, and workflows to ensure minimal downtime for end-users.
  • Validated and migrated critical data sets, ensuring compliance with organizational policies and standards.
  • Collaborated with cross-functional teams to document project workflows, communication strategies, and testing protocols.

Server

River Hill Grill
12.2022 - 10.2023
  • Served food and beverages to customers.
  • Worked in fast-paced environments while being able to adapt to customer needs.
  • Managed multiple tables
  • Worked with POS systems like Toast
  • Performed opening and closing duties

Team Leader

Walgreens
09.2021 - 11.2022
  • Set performance expectations for the team, monitoring progress towards goals and providing feedback.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Cash handling, cash register.
  • Restocking shelves.
  • Address customer needs

Education

Computer Science And Programming

Morgan State University

Skills

  • Microsoft Office 365 Suite

  • Microsoft Teams

  • Data Management

  • Multi-Line Telephone Systems

  • Teamwork and collaboration

  • Customer service

  • Cash handling

  • Hospitality service expertise

Timeline

Application Systems Intern

Battelle
06.2024 - Current

Server

River Hill Grill
12.2022 - 10.2023

Team Leader

Walgreens
09.2021 - 11.2022

Computer Science And Programming

Morgan State University

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