Jewrly Franco
Hyattsville
Summary
Experienced individual in administrative excellence and customer service, such as clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Maryland Transit Solutions - Purple Line Project
10.2024 - Current
- Ensures precise record-keeping with applicant data and database management for vital company information.
- Utilizes Microsoft products, specifically Excel, to complete forms, reports, logs, and maintain records to quickly respond to immediate requests from human resources.
- Maintains confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems to ensure accuracy of data reporting.
- Enhances document organization with thorough file maintenance and archiving outdated records as necessary for efficient retrieval when needed.
- Interacts with vendors, contractors and professional services personnel to receive orders promptly, direct activities, and communicate project needs.
- Produces meeting minutes for external MDOT DBE meetings to provide accurate notes for deliverables and on-going action items.
- Promotes a positive work environment through communication skills and encouraging professional relationships among colleagues.
Leasing Receptionist
Fieldstone Properties
09.2023 - 10.2024
- Greeted incoming visitors/prospects by answering any questions and providing desired information.
- Confirmed appointments, communicated with clients, and updated client records in our system.
- Answered phone calls promptly and directed calls to correct offices.
- Kept reception area organized to give visitors positive first impression.
- Filed paperwork, sorted documents, and maintained records.
- Sent daily reports regarding activity on sales floor.
- Helped translate for Spanish speakers when necessary.
Cashier and Trainer
Taco Bell Restaurant
07.2021 - 09.2023
- Greeted customers entering store and responded quickly to customer needs.
- Translated for Spanish speaking customers.
- Operated cash register for cash, check, and credit card transactions.
- Helped coworkers when dealing with conflicts.
- Assisted new employees with learning their roles and responsibility.
- Kept clean and organized area at work.
Education
No Degree - Psychology
Prince George's Community College
06.2028
High School Diploma -
Bladensburg High School
05.2023
Skills
- Bilingual
- Computer Skills
- Customer Service
- Data entry
- Microsoft Office Products
- Office administration
- Time management
Timeline
Administrative Assistant
Maryland Transit Solutions - Purple Line Project
10.2024 - Current
Leasing Receptionist
Fieldstone Properties
09.2023 - 10.2024
Cashier and Trainer
Taco Bell Restaurant
07.2021 - 09.2023
No Degree - Psychology
Prince George's Community College
High School Diploma -
Bladensburg High School
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