Increased customer engagement through social media.
Managed multiple social media platforms, ensuring a consistent voice and message.
Boosted engagement rates with the creation of compelling and visually appealing content.
Monitored online presence of company's brand to engage with users and strengthen customer relationships.
Veterinary Technician/Assistant to Inventory Manager
Huffard Animal Hospital
03.2018 - Current
Assist Veterinarians in providing preventative and emergency care for animals through hospitalization, blood work, fecal samples, and other diagnostic tests
Monitor patients under anesthesia during routine and non-routine surgeries and provide them with excellent post-operative care
Perform dental cleanings and dental radiographs for patients under anesthesia
Function as pharmacy, ICU, and/or laboratory technician in conjunction with daily appointments
Maintain accurate medical records for appointments and hospital cases
Conduct preliminary workups including triaging and gathering patient histories
Monitor inventory levels, create product orders, and evaluate suppliers for price competitiveness and product availability
Communicate with clients about post-operative care, lab work results, vaccinations, and their pet’s overall health.
Facilitate efficient appointment scheduling by handling phone calls, emails, and walk-in inquiries from clients.
Create and explain custom treatment plans tailored specifically to each patient for surgery, dental procedures, wellness and sick appointments.
Bartender/Waitress/Waitress Manager
Ropewalk Tavern
03.2018 - 07.2019
Greeted and proficiently served customers in the bar and dining room
Maintained the dining room, ensuring the area was properly stocked and cleaned
Able to fill many positions (i.e
Helped with kitchen duties if understaffed)
Responsible for the hiring and termination of employees and making wait staff schedules.
Visitor Services AmeriCorps Intern
Chincoteague National Wildlife Refuge
05.2016 - 08.2016
Worked independently and with a team to provide the public with safe and accessible recreational opportunities
Used interpretation, environmental education, and other methods of communication to inform and teach a wide variety of audiences
Designed interpretation and environmental education programs for children and adults
Maintained the visitor center for everyday use: worked the front desk, assisted with visitors’ questions, and answered the phone
Assisted with general maintenance work.
Education
Bachelor of Science - Biology
James Madison University
Harrisonburg, VA
05.2017
Skills
Microsoft Word, PowerPoint, and Excel
Google Workplace
Team Player
Organized
Critical thinker
Social Media Management
Photo Editing
Teamwork and Collaboration
Content Creation
Content scheduling
Verbal and written communication
Critical Thinking
Problem-Solving
Attention to Detail
Visual design
Timeline
Social Media Manager
Shawn Jennings, Relator
01.2024 - Current
Veterinary Technician/Assistant to Inventory Manager
Special Education Teacher at Warren County Public Schools / Jennings Creek ElementarySpecial Education Teacher at Warren County Public Schools / Jennings Creek Elementary