AIMEE VANDENHEEDE

• Operated MRI machinery to perform diagnostic imaging procedures efficiently and accurately.
• Ensured patient safety and comfort during imaging sessions, adhering to established protocols.
• Collaborated with radiologists to interpret imaging results and optimize examination techniques.
• Maintained equipment functionality through regular checks and timely reporting of technical issues, performed weekly and daily QA.
• Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
• Improved image quality by maintaining proper positioning of patients during scans.
• Safeguarded patient privacy by strictly adhering to HIPAA regulations when handling personal information.
• Conducted detailed MRI scans, leading to accurate diagnoses by healthcare professionals.
• Started IVs and administered contrast to patients, educated patients on what the contrast agent is and how it can help their doctor get the best results for them.
• Accurately and efficiently screening patients for any surgeries or implants that can be contraindications for MRI, while determining what symptoms they are having to determine the most accurate protocol for them.
• Customized scanning protocols to patient-specific needs, enhancing diagnostic accuracy.

• Screening patients and changing them prior to their scan to ensure their safety
• Scrubbed schedules for both scanners, sent prep reminders, and rescheduled patients to maintain an efficient workflow throughout the day
• Explaining the scan to the patient and answering any questions they may have so they know what to expect
• Positioning the patient on the scanner for their specific exam and assisting the tech in the room as needed
• Inserting IV’s for contrast patients
• Positioned the patient on the scanner for their specific exam and assisted the tech in the room.
• Inserted IVs for contrast administration in patients to facilitate imaging procedures.
• Verified patient prep before exams to optimize scan quality and ensure accurate results
• Working with the technologists to ensure the schedule runs smoothly, the patients are ready to be put on the scanner at their designated time and update them on any pertinent patient information
• Answering the phones and speaking to patients, referring physicians, radiologists, and other technologists
• Entering all patient information thoroughly into the chart for that exam for the radiologist to reference when reading the exam

• Took patient vitals and conducted intake questions to confirm health status and readiness for procedures; performed post-operative vitals and assessments.
• Set up procedure trays and assisted patients onto the table; prepared patients and supported the doctor in drawing up medications for procedures.
• Assisted patients with paperwork completion in a timely manner. in filling out their paperwork when needed
• Supported front desk operations during staffing shortages by checking patients in and out, answering phones, processing copays, scheduling appointments, and updating patient information.

• Admitting patients into the hospital
• Provided clear directions to patients navigating the hospital. to any place in the hospital, looking up patient room numbers
• Checking patients in for them to get registered for their procedures or tests
• Checked patients in for registration prior to procedures or tests, ensuring smooth admissions process
• Conducted weekly inventory checks to maintain accurate stock levels.
• Ensuring that patients patients' insurances. are added in correctly

• Managed incoming phone calls
• Scheduled patient appointments efficiently
• Adjusting glasses and teaching people about their new glasses
• Testing patients prior to seeing the doctor and doing any additional tests requested by the doctor
• Guided patients in optimizing their vision through personalized care recommendations
• Coordinating patient appointments with other doctors’ offices
• Selling contacts and eyeglasses
• Evaluated and set prices for frames and displaying them
• Engaged with patients to understand their concerns that patients are having and finding the best way to help them
• Fitted and adjusted glasses for comfort and teaching people about their new glasses
• Authorizing the patient's vision insurance benefits and eligibility by calling the insurance as well as accessing their websites
• Pricing frames and displaying them
• Clarified invoices and billing processes to ensure patient understanding and transparency
• Placed orders for glasses with suppliers from the insurance companies or labs
• Handled incoming glasses for distribution once they arrive
• Digitized and organized patient documents patient paperwork, prescriptions, invoices

• Cleaned client houses to ensure satisfaction, enabling clients to enjoy quality time with family in their refreshed homes.
• Supervised cleaning teams to ensure adherence to MaidPro standards and protocols.
• Developed efficient cleaning schedules, optimizing time management for residential properties.
• Trained new hires on cleaning techniques, safety procedures, and customer service excellence.

• Managed phone calls to provide timely assistance and information to clients
• Answering phone calls
• Answering any questions for the customers
• Addressed customer inquiries to enhance satisfaction and resolve concerns
• Facilitated membership sales to new clients
• Opening and closing the store
• Guided clients through services to maximize their overall experience
• Ensuring cleanliness of the clinic
• Responded to client emails with timely information
• Pricing and displaying the retail products
• Training new employees
• Checking inventory each week

• Processed customer transactions efficiently
• Fed animals each morning, cleaned animal cages weekly to maintain hygiene and care standards
• Educated customers on pet care practices to enhance pet ownership experience
• Priced and displayed retail products to optimize presentation and accessibility
• Feeding the animals each morning, cleaning the animal cages each week
• Cleaning the store each morning and throughout the day

• I ensured the store's cleanliness throughout my shift
• Opened and closed store, managed employees on shift and coordinated schedules
• Counted money in drawer at beginning and end of shift, processed bank deposits and obtained change
• Ensured cars appeared presentable before customer departure and addressed customer claims
• Dried cars after wash to remove excess water
• Fixing equipment and testing it to ensure efficiency
• conducted interviews, made schedules and ensured that the shift ran smoothly.

Certificate number: 3914

Active until: 12/15/2026

Issue date:02/03/2025

Renew by:02/2027