Jennifer Day
Chestertown
Summary
Dynamic and results-oriented recruiting manager with more than 20 years of experience in talent acquisition and staffing. Demonstrated ability to thrive in fast-paced environments while consistently meeting the needs of employers, program managers, teams, and candidates. Proven track record of
successfully sourcing, attracting, and hiring top-tier technical talent. Known for exceptional organizational skills and a proactive approach to problem-solving, adept at addressing challenges and finding effective solutions on the fly while maintaining a high level of candidate satisfaction. Strong interpersonal skills complemented by a strategic mindset, ensuring seamless collaboration with all parties involved.
Overview
37
37
years of professional experience
Work History
Technical Recruiting Manager
RuneMaster, LLC
01.2011 - Current
- Hired originally as a 1099 contract recruiter and currently hold the position as Recruiting Manager for government contractor supporting 10 federal contracts
- Solely led the transition from ‘Sendouts' to ‘Bullhorn' Candidate Tracking Software, overseeing all aspects of the conversion process
- Including data migration, system setup, user training and troubleshooting
- Work closely with Director's senior/critical openings and managed full life cycle of process
- Assisted Senior Partner in completing Government Proposals for new opportunity of award
- Employed diverse sourcing techniques, including direct sourcing on prominent job boards (LinkedIn, Monster, ClearedJobs), networking events, and referrals to cultivate a diverse candidate pipeline
- Defined position requirements provided by contract leads and developed targeted recruitment plans
- Attended all progress/staffing meetings with additional program teammates to represent RuneMaster
- To the Government customer
- Reported and compiled minutes of meeting to report to executive team and CEO
- Coordinated and managed recruitment efforts with staff for optimum workflow and productivity
- Assigning tasks and projects to recruitment team of 3 and oversaw efficiency of task to completion to grow company
- Spearheaded full-cycle recruitment processes for technical positions, including software engineers, system engineers, and cleared professionals within the Government sector
- Specialized in recruiting cleared professionals with experience in handling classified and unclassified information, ensuring compliance with government regulations and security protocols
- Utilized Bullhorn database daily to track candidate interactions and identify potential matches for newly received positions
- Advanced internet sourcing techniques, web-based recruiting processes, search techniques, initial contact, coordinate and schedule interviews
- Managed colleagues in a team environment to ensure that Client Search and Candidate skills were compatible
- Produced and presented candidate-specific templates to Government Customer for open positions
- Conduct Job Fairs in several states to recruit for current contracts as well as government proposals that our company competed for bidding
- Complete overview of all employee benefits for potential candidates
- Answer any questions that candidates may have on our Human Resource policy and employee benefits
- Maintained meticulous organization by regularly reviewing and updating Company Careers page and application processing
- Assist COO with business development via in person, Teams meetings and conference calls to support the core capabilities as a business supporting Government contracts
- Facilitated initial calls with prospective candidates to provide comprehensive information about our company and available positions, ensuring alignment with their qualifications and career aspirations
- Conducted thorough phone interviews, facilitated necessary documentation processes, and maintained regular communication with candidates throughout the recruitment process
- Delivered and negotiated offers, achieving a high acceptance rate among candidates.
Office Manager
East to West Builders, LLC
01.1998 - 01.2023
- Set up and managed entire construction office from start-up of the new family-owned business
- Developed matrixes to ensure that the tracking of workflow was kept current and accurate
- Developed, implemented and maintained all administrative needs to ensure record keeping of all expenses, sales and inventory
- Compiled, maintained and updated temporary employee personnel files and related data within legal compliance and audited periodically; W-2 forms, employee records, wage forms, unemployment documents and payroll information
- Composed correspondence, document invoices and coordinate billing for projects
- Maintained files of subcontractors to ensure that all appropriate paperwork was supplied and up to date
- Receive check receipts, maintain ledger book and computer record of bank deposits
- Developed and implemented entire accounts payable/receivable systems, invoicing and reconciliation.
Senior Technical Recruiter
Three Saints Bay, LLC
01.2005 - 01.2011
- Led end-to-end recruitment efforts for technical roles, employing innovative sourcing techniques to attract top-tier talent
- Created and optimized job postings, utilizing platforms like LinkedIn and Indeed to perform Boolean searches for targeted candidate sourcing
- Managed technical recruiting team in filling international and stateside cleared positions of a sensitive nature for various contracts
- Complete weekly staffing report to Human Resource Director with updates on new hires, pipeline candidates and any changes in position postings
- Work closely with client's senior Program Managers for critical openings
- Research and recruit candidates for open requisitions
- Advance internet sourcing techniques, webbased recruiting processes, search techniques, initial contact, coordinate and schedule interviews
- Work closely with colleagues in a team environment to ensure that client needs, and candidate skills were compatible
- Assisted the Southeast Manager and Team by actively contacting prospective candidates in the insurance field
- Collaborated closely with hiring managers to understand staffing needs and develop effective recruitment strategies
- Developed and maintained job and candidate trackers using Excel and database tools to ensure team organization and up-to-date status of active positions
- Marketed candidates to current and previous clients, managed client communications, and obtained job orders for reporting to management
- Coached candidates throughout the interview process, ensuring a positive candidate experience and fostering rapport
- Managed candidate pipelines and ensured a positive candidate experience throughout the hiring process
- Delivered and negotiated offers, achieving a high acceptance rate among candidates.
Technical Recruiter
TECEdge Corporation
01.2003 - 01.2005
- Research, resource and recruit candidates for new and existing clients
- Fulfill search requirements pursuant to position descriptions
- Develop networks of candidates at all levels, placing them in roles designed to enhance their careers as well as meet our clients' needs
- Advance internet sourcing techniques, web-based recruiting processes, search techniques, initial contact, coordinate and schedule interviews
- Trouble shooting and overcoming objections proving problematic during the course of the placement process and documenting candidate flow information in Sendouts database
- Use MS Word to reformat resumes and write additional updates
- Worked closely with colleagues in a team environment to ensure that Client Search and Candidate skills were compatible
- Work closely with Director's senior/critical openings
- Recruit a variety of skill sets both technical and non-technical for major Government contractors
- Recruit candidates in the cleared community with ISSA, TS/SCI, TS/SBI, CI and Lifestyle polygraphs as well as the non-cleared IT community
- Participate in weekly recruiter conference calls and staff meetings
- Monitor job boards daily as well as additional recruiting related tasks.
In Home Daycare Provider
Self Employed
01.1998 - 01.2003
- Licensed in the state of Maryland to open my own in home daycare facility
- Created a business plan and completed the necessary requirements by law
- Completed many safety, CPR and early education courses to become eligible
- Opened and maintained the daycare according to the Maryland state regulations
- Was subject to unannounced inspections all with outstanding ratings
- Implemented a certified preschool curriculum for the children each day.
Clerical Office Manager
Advanced Radiology
01.1995 - 01.1998
- Responsible for the daily operation of the department, with a staff of eleven
- Prioritized and distributed workload for entire department
- Provided direction and supervision for support staff
- Handled customer inquiries/concerns and resolved any conflicts in a timely fashion
- Provided training and development of personnel in operations and company policies
- Maintained employee records, worked directly with employees to mentor with any training needs
- Instituted new departmental procedures to more effectively meet business requirements
- Conducted annual performance reviews and recommended salary increases for staff.
Sr. Casualty Claim Processor
Allstate Insurance Co.
01.1987 - 01.1995
- Met and communicated with policy holders, claimants and attorneys to examine, evaluate and process claims for property damage and bodily injury
- Organized, evaluated and processed up to 185 active claims, under the supervisions of a Claim Manager
- Analyzed reports and statements pertaining to a claim for evaluation of pertinent information
- Coordinated independent medical examination with doctors and attorneys
- Organized and input medical bills into a computer based medical management program.
Education
Associates Degree - Psychology
University of Maryland Baltimore County
Baltimore, MD01.1994
General Studies -
Anne Arundel Community College
Arnold, MD01.1991
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
- Strategic Planning
- Customer Relationship Management (CRM)
- Staff Development
- Workforce Management
- Negotiation
- Business Development
- Teamwork and Collaboration
- Problem Resolution
Timeline
Technical Recruiting Manager
RuneMaster, LLC
01.2011 - Current
Senior Technical Recruiter
Three Saints Bay, LLC
01.2005 - 01.2011
Technical Recruiter
TECEdge Corporation
01.2003 - 01.2005
Office Manager
East to West Builders, LLC
01.1998 - 01.2023
In Home Daycare Provider
Self Employed
01.1998 - 01.2003
Clerical Office Manager
Advanced Radiology
01.1995 - 01.1998
Sr. Casualty Claim Processor
Allstate Insurance Co.
01.1987 - 01.1995
Associates Degree - Psychology
University of Maryland Baltimore County
General Studies -
Anne Arundel Community College
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