Traveling
Cristin Chetrari
Sales Supervisor
Chisinau
Summary
Competitive Sales Supervisor with experience overseeing sales teams to meet sales plans. Proficient in handling customers' complaints, inquiries and addressing concerns. Consistently completes sales orders accurately to exceed customer expectations. Outstanding leadership, organizational and communication skills. Strategic individual known for achieving marked sales success for several companies in the Travel Industry. Highly experienced in mentoring team members. Promoting more than 4 years of expertise in a Sales Supervisor role. Proficient Sales Supervisor with a knack for motivating sales team to increase overall performance. Well-versed in reports generation, purchase orders, product delivery and customer issues resolution. Qualified to hire, train and develop sales staff. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
6
6
years of professional experience
14
14
years of post-secondary education
6
6
Languages
Work History
Sales Supervisor
Priceline
Chisinau
08.2020 - Current
- Promoted exceptional customer service by engaging clients on sales floor.
- Met with management and executives to provide insights into sales operations and make strategy recommendations.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Sales Supervisor
ASAP Tickets
Chisinau
10.2018 - 02.2020
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Strengthened promotional strategies to drive customer engagement and boost sales.
- Promoted exceptional customer service by engaging clients on sales floor.
- Met with management and executives to provide insights into sales operations and make strategy recommendations.
- Monitored phone calls for quality assurance.
- Analyzed sales data to set quotas and assess potential areas of growth.
- Constructed displays and signs to promote specified products and sales promotions.
Sales Agent
ASAP Tickets
Chisinau
12.2016 - 10.2018
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Developed and delivered engaging sales presentations to convey product benefits.
Engineer
Samsung
Chisinau
09.2016 - 12.2016
- Oversaw development and maintenance of organization computer systems and intranet.
- Monitored and tested application performance to identify potential bottlenecks, develop solutions, and collaborate with developers on solution implementation.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Waiter
Trattoria Della Nona
Chisinau
09.2015 - 11.2016
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
High School Diploma -
Constantin Negruzzi
Chisinau, Moldova 09.2005 - 06.2012
No Degree - Informatics
Technical Institute Alessandro Volta
Alessandria, Italy 09.2012 - 08.2015
High School Diploma -
Center of Excellence in Informatics And Informatio
Chisinau, Moldova 09.2015 - 09.2019
Skills
Sales team assistance
Order management
Budget and report writing
Goals and performance
Staff Training
Product and service sales
Staff Management
Effective selling techniques
Delivering reviews
Reporting data
Delegation skills
Interests
Cicling
Film-making
Drone pilot
Video-editing
Photoshop-editing
Timeline
Sales Supervisor
Priceline
08.2020 - Current
Sales Supervisor
ASAP Tickets
10.2018 - 02.2020
Sales Agent
ASAP Tickets
12.2016 - 10.2018
Engineer
Samsung
09.2016 - 12.2016
Waiter
Trattoria Della Nona
09.2015 - 11.2016
High School Diploma -
Center of Excellence in Informatics And Informatio
09.2015 - 09.2019
No Degree - Informatics
Technical Institute Alessandro Volta
09.2012 - 08.2015
High School Diploma -
Constantin Negruzzi
09.2005 - 06.2012