Anastasia Tanciuc
English Teacher
Chisinau
Summary
As a candidate with the combination of 2 different expertise domains, a friendly and outgoing online English teacher and a motivated and organized online business solo-proprietor who also fulfilled the customer care function, I am applying for a part-time work from home customer care position in your company.
As I teacher, I will communicate and explain things in a professional yet simple way to your customers and help them solve their problems. I will also treat your customers as polite and friendly as I treat my own customers, because I know how important it is to make each customer feel good and even exceed their expectations whenever it's possible.
I'm also open for any other part-time work from home position in your company, ready to learn and gain new knowledge and skills.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Online Shop Owner
Self-emplyed
Miami Beach
09.2020 - Current
- Corresponded with online customers to address questions or complaints about products, policies or shipping methods in a way to make my customer really feel their satisfaction in my priority.
- Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
- Promoted products in online communities through social media, Google ads, weblog or discussion-forum postings, e-mail marketing programs and other ways of online advertising.
- Collaborated with supply vendors and distributors to purchase supplies in bulk with favorable discounts.
English Teacher
Self-emplyed
Sacramento, Moscow, Chisinau and others
01.2010 - Current
- Developed and utilized my own innovatory to help my students start speaking the language they are studying with confidence and as soon as possible.
- Developed my own online teaching business before the era of online learning started and spread in my country.
- Self-studied and utilized multimedia strategies and technology to help people around the globe study English online by creating my own website and Youtube channel.
- Taught English and German via Skype or Zoom for 12 years and helped more than 40 people from different countries make English their 2nd language, 10 of whom successfully passed their local and international exams, IELTS, B2 Fist Certificate and so on.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- I developed my own Administered assessments and standardized tests to evaluate student progress.
- Prepared and implemented lesson plans covering required course topics.
Education
Bachelor of Science - English Linguistics And Literature, Pedagogy
Moldova State University
Chisinau, Moldova 09.2005 - 06.2008
Skills
Customer Care Communication
undefinedCertification
State University of Moldova, Bachelor Degree Diploma
Timeline
Online Shop Owner
Self-emplyed
09.2020 - Current
English Teacher
Self-emplyed
01.2010 - Current
State University of Moldova, Bachelor Degree Diploma
06-2008
Bachelor of Science - English Linguistics And Literature, Pedagogy
Moldova State University
09.2005 - 06.2008
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