Jasmine Mason
Temple Hills
Summary
Practiced Concessions Manager with 13 years of experience coordinating food and beverage operations in all platforms. Skilled in purchasing food items, supplies and equipment in alignment with strict budgets. Strategic in allocation of resources and administration of funds, delivering savings while maintaining quality of deliverables.
Overview
13
13
years of professional experience
Work History
Concession Supervisor
Levy Restaurants
08.2024 - 01.2025
- Supervised food and beverage personnel, evaluating performance and recommending improvements
- Analyzed and controlled inventory, working with suppliers to secure cost-effective contracts.
- Coordinated concession team, food preparation, and storeroom operations.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Monitored food inventory and supplies to prevent waste.
- Assist customer with any questions or concerns.
CASHIER/ ROOM MANAGER
All Pro Vending
05.2012 - 12.2024
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assist independent vendors with obtaining food and beverages to sell to customers
- Close out tickets at the end of the night for vendors and calculate their commission pay
- Conduct checks and balances for teal bags at the beginning and end of game
- Opened and prepared food for upcoming event
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
BDC Representative
Ourisman Chevrolet
02.2023 - 11.2023
- Identified and solved problems with minimal guidance to minimize disruptions to business.
- Identified and executed appropriate strategies for business success.
- Developed strong business relationships to provide service and value beyond customer expectations.
- Utilized consultative selling skills to identify key trends.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
BDC Representative
Banister Ford of Marlow Heights
08.2022 - 01.2023
- Identified and solved problems with minimal guidance to minimize disruptions to business.
- Identified and executed appropriate strategies for business success.
- Developed strong business relationships to provide service and value beyond customer expectations.
- Utilized consultative selling skills to identify key trends.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Shift Supervisor
Restaurant Depot
03.2022 - 08.2022
- Responded to and resolved customer questions and concerns.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
BDC REPRESENTATIVE
Global Auto Outlet
08.2019 - 03.2020
- Set appointments for potential auto buyers
- Skilled In Microsoft Word, Excel, and PowerPoint
- Check appointments in, make copies for salesmen, file records, and create employee schedule
- Process credit applications for Auto buyers
- Achieved high level of customer service by assisting customers and assessing needs.
CONCESSION Cashier/Supervisor
Unique Food and Beverage (UFB)
04.2019 - 07.2019
- Assist independent vendors with obtaining food and beverages to sell to customers
- Close out tickets at the end of the night for vendors and calculate their commission pay
- Conduct checks and balances for teal bags at the beginning and end of game
- Opened and prepared food for upcoming event
- Close out all operational cash drawers
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
Education
High School Diploma -
Largo High School
Upper Marlboro, MDSkills
- Operations management
- Customer service
- Policy enforcement
- Training and mentoring
- Inventory oversight
- Staff management
- Safety protocols
- Waste reduction
- Conflict resolution
- Team building
- Employee motivation
- Attention to detail
Timeline
Concession Supervisor
Levy Restaurants
08.2024 - 01.2025
BDC Representative
Ourisman Chevrolet
02.2023 - 11.2023
BDC Representative
Banister Ford of Marlow Heights
08.2022 - 01.2023
Shift Supervisor
Restaurant Depot
03.2022 - 08.2022
BDC REPRESENTATIVE
Global Auto Outlet
08.2019 - 03.2020
CONCESSION Cashier/Supervisor
Unique Food and Beverage (UFB)
04.2019 - 07.2019
CASHIER/ ROOM MANAGER
All Pro Vending
05.2012 - 12.2024
High School Diploma -
Largo High School
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