Objective-Specialist proficient in managing new admissions. Collects and completes paperwork diligently to minimize errors and maximize patient satisfaction. Handles demands of different insurance plans with organized approach.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Patient Registration Specialist
OptionCare Health
07.2021 - Current
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Gathered demographic and insurance information to register patients for medical appointments.
Verified insurance coverage to confirm patient coverage for necessary medical services.
Imaged and scanned patient and registration documentation into electronic patient records.
Registration Records Coordinator
OptionCare Health
07.2019 - 07.2021
Updated records with new information.
Maintained accuracy of records by verifying accuracy of data in records.
Followed confidentially regulations to maintain privacy.
Assisted with typing, data entry, and answering incoming calls as required.
Comcast
01.2009 - 01.2018
As a connection specialist for Comcast I worked each work day answering incoming calls engaging with
customers over services needed
I used sales training to actively listen and uncover the needs of a given
customer to give them the best services for their home
As a result i learned about installations multiple
technologies and customer service
After presenting services I used vision csg word and other resources
and programs to set up installations and close sales.
Education
Hotel/ Hospitality - Customer Service
Medix-School
West Baltimore, MD
2008
MED 101
Human Anatomy
Microsoft Word
Microsoft EXCEL
Clinical Dry Lab
Clinical Wet Lab - undefined
Morgan State University
Baltimore, MD
2007
undefined
Catonsville High School
Baltimore, MD
2005
Skills
Registration Requirements
Diagnostic Codes
Clerical Support
Operational Planning
Insurance Verification
Specialist in clinical transition
Accomplishments
Achieved recognition ( Cheers For Peers Newspaper) for building sales relationships with the long Island sales territory for new york through effectively helping with Clinical transitions
Certification
CPR Certified
Timeline
Patient Registration Specialist
OptionCare Health
07.2021 - Current
Registration Records Coordinator
OptionCare Health
07.2019 - 07.2021
Comcast
01.2009 - 01.2018
Hotel/ Hospitality - Customer Service
Medix-School
MED 101
Human Anatomy
Microsoft Word
Microsoft EXCEL
Clinical Dry Lab
Clinical Wet Lab - undefined
Morgan State University
undefined
Catonsville High School
Similar Profiles
Jennifer MurphyJennifer Murphy
Nursing Supervisor Outpatient Infusion Nurse at OPtioncare HealthNursing Supervisor Outpatient Infusion Nurse at OPtioncare Health