Abdel-Rahman Abdel-Shafy
Ellicott City
Summary
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with over 5 years of experience working in service industry environments.
Overview
3
3
years of professional experience
Work History
Warehouse Associate
Amazon
01.2024 - Current
- Assisted in receiving, stocking and distribution of merchandise
- Performed inventory control, such as counting, and stocking merchandise.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Reduced order processing time through effective organization and prioritization of tasks.
Service Technician
National Motors Inc
04.2023 - 12.2023
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Located and removed defective parts for skilled adjustment, repair or replacement.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Performed safety and emissions inspections.
- Saved customers money by recommending appropriate maintenance schedules based on vehicle usage patterns.
- Maintained a clean, organized, and safe work environment to promote optimal productivity and adherence to safety standards.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Automotive Lube Technician
CF Auto Care
06.2021 - 02.2023
- Collaborated with team members to complete complex repairs and maintenance tasks efficiently.
- Repaired brake, exhaust, electrical and other systems
- Applied lubricants to moving parts of vehicle engines to prevent premature engine wear.
- Repaired and replaced worn and damaged components.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Performed additional services such as fluid flushes, filter replacements, and battery installations.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Performed thorough vehicle inspections to identify potential problems before they escalated into costly repairs.
- Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.
- Increased repeat business by establishing rapport with customers through clear communication and explanation of services performed.
- Retained accurate records of purchases, titles and sales.
- Continuously updated technical knowledge through regular participation in training programs and workshops offered by the automotive industry leaders.
Education
No Degree - Engineering Mechanics
University of Maryland - Baltimore County
Baltimore, MDAssociate of Arts - Liberal Arts And General Studies
Montgomery College
Rockville, MD07.2018
Skills
- Sorting and Labeling
- Quality Assessment and Assurance
- Product verification
- Shipping and receiving
- Data Entry
- Forklift Operation
- Heavy Equipment Operation
- Truck loading and unloading
- Materials Handling Safety Training
Languages
Arabic
Full Professional
Spanish
Limited Working
Timeline
Warehouse Associate
Amazon
01.2024 - Current
Service Technician
National Motors Inc
04.2023 - 12.2023
Automotive Lube Technician
CF Auto Care
06.2021 - 02.2023
No Degree - Engineering Mechanics
University of Maryland - Baltimore County
Associate of Arts - Liberal Arts And General Studies
Montgomery College
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