Abiola Ebietomiye
Rosedale
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
2
2
years of professional experience
Work History
Crew Member
Popeye's Restaurants
04.2023 - Current
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean andorganized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared salads, soups and sandwiches for customers.
- Assisted other team members to achieve goals.
Receptionist
Primal Point
04.2022 - 08.2022
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
Education
Bachelor of Science - Biology
Towson University
Baltimore, MD04.2027
High School Diploma -
Parkville High School & Center For Math/Science
Baltimore, MD06.2023
Skills
- Inventory Restocking
- Customer Service
- Health Code Compliance
- Cooking
- Drive-Thru Operations
- Crew Leadership
- Beverage Preparation
- Complex Problem-Solving
- Teamwork and Collaboration
- Cash Handling
- Clear Communication
- Public speaking
- Multitasking abilities
- Organizational skills
- Positive attitude
- Analytical thinking
- Assertiveness
- Active listening
- Stress management
Accomplishments
- Honorable mention of the annual BCPS Black History Month Essay
- Semi-finalist of the WJZ Black History Oratory Competition
- Achieved a 3.97 unweighted and 5.23 weighted GPA
- Golden Knight award in track and soccer
- Varsity Girls Coaches award
Dancing, singing, lash making
- I've been singing for a long time as a devoted hobby. My favorite way to express myself musically is by experimenting with various genres and techniques. In an effort to improve, I joined the choir at my church. I've been able to connect with others through music through singing, which has also helped me gain confidence and stage presence.
- I now find crafting lashes to be a creative and rewarding pastime. I take pleasure in the artistry and dexterity required to create stunning, personalized lash extensions. I want to take classes to improve my technique and practice a lot to refine my skills. Making lashes enables me to blend my passion of aesthetics and beauty with my attention to detail.
- Enthusiastic about dancing as a hobby, setting aside time on a personal level to learn new dance techniques and improve abilities. Participate frequently in community events, workshops, social media apps like TikTok, and dancing courses to expand my skill and knowledge.
Additional Information
An African American specifically Nigerian aspiring to fight against the odds to become a cardiologist.
Languages
English
Native or Bilingual
Yoruba
Native or Bilingual
Timeline
Crew Member
Popeye's Restaurants
04.2023 - Current
Receptionist
Primal Point
04.2022 - 08.2022
Bachelor of Science - Biology
Towson University
High School Diploma -
Parkville High School & Center For Math/Science
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