Ablorh Mensah
Gwynn Oak
Summary
Dynamic Auto Mechanic with extensive experience at Sonix Meter Partition and Auto Service, excelling in computer diagnostics and customer service. Proven track record in enhancing operational efficiency through effective mentorship and quality control measures, resulting in increased customer satisfaction and repeat business. Skilled in fluid exchanges and vehicle inspection.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Auto Mechanic
Sonix Meter Partition and Auto Service
03.2013 - 12.2025
- Diagnosed and repaired automotive issues using advanced diagnostic tools and equipment.
- Maintained accurate service records and customer documentation for efficient workflow management.
- Provided training and mentorship to junior mechanics to enhance skill development and operational efficiency.
- Implemented quality control measures to ensure repair work met safety standards and customer satisfaction.
- Developed strong customer relationships through effective communication, resulting in increased repeat business.
- Purchased parts and supplies to manage inventorying stock.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Analyzed vehicle data using advanced diagnostic equipment.
Sales Associate
Macy's
10.1997 - 07.2013
- Assisted customers in product selection and provided knowledgeable recommendations.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkout.
- Maintained organized merchandise displays to enhance customer shopping experience.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Participated in inventory management by restocking shelves and conducting inventory counts.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
No Degree - Health Care Management
Kadris Healthcare Services
Baltimore, MD03-2025
High School Diploma -
The Community College of Baltimore County
Catonsville, MD05-2001
Skills
- Fluid exchanges
- Preventive Maintenance
- Brake systems
- Parts replacement
- Computer diagnostics
- Customer service
- Installing equipment
- Vehicle inspection
- Estimating work
Certification
- CMT, First Aid , MANDATE -
Timeline
Auto Mechanic
Sonix Meter Partition and Auto Service
03.2013 - 12.2025
Sales Associate
Macy's
10.1997 - 07.2013
No Degree - Health Care Management
Kadris Healthcare Services
High School Diploma -
The Community College of Baltimore County
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