Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Abraham Herrera

Upper Marlboro,MD

Summary

Results-oriented Construction Manager with outstanding track record of working promptly to complete projects on time and within budget. Extensive experience in residential development, mixed-use projects and multi-family construction. Vast network of industry contacts from design firms to material vendors and fabricators.

Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.

Dependable and service-focused delivery driver motivated to deliver consistent, prompt and courteous service. Reliable and energetic professional provides prompt, seamless access to supply. Veteran driver over several years delivers energetic approach to meeting expectations.

Qualified dining hospitality with comprehensive background in providing exceptional customer service in fast-paced restaurant environments. Known for efficiently managing high-volume tables and ensuring guest satisfaction. Demonstrated teamwork and communication skills through seamless coordination with kitchen staff and fellow servers.

Professional hospitality specialist with robust experience in high-paced dining environments. Skilled in delivering exceptional customer service, managing tables efficiently, and ensuring guest satisfaction. Strong focus on teamwork, adaptability, and consistently achieving results. Known for reliability, effective communication, and positive attitude.

Experienced with identifying customer needs and providing tailored solutions. Utilizes effective sales strategies to close deals and increase client satisfaction. Track record of building strong client relationships and delivering consistent results.

Professional sales expert with proven track record in automotive sales. Known for strong negotiation skills, customer relationship management, and in-depth product knowledge. Highly adaptable, goal-focused team player who consistently meets and exceeds sales targets. Reliable and flexible with strong emphasis on achieving results through collaboration and strategic planning.

Experienced with understanding customer needs and guiding them through car buying process. Utilizes extensive knowledge of automotive features and financing options to provide personalized recommendations. Track record of building lasting customer relationships and achieving sales targets through effective negotiation and customer service.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Restaurant Waiter

Jaspers restaurant
07.2023 - Current
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
  • Resolved customer complaints in a polite manner according to company policy.
  • Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Verified that prepared food met all standards for quality and quantity before serving it to customers.
  • Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.

Manager

Herrera Construction
06.2022 - Current
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Ensured compliance with industry regulations and company policies.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Streamlined communication channels, improving information flow and decision-making speed.
  • Oversaw daily operations, maintaining efficiency and quality standards.

Sales Consultant

Ourisman Chevrolet Buick Gmc Of Alexandria
10.2024 - 04.2025
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Followed up with existing customers to provide additional support and address concerns.
  • Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.

Delivery Driver

Amazon
10.2023 - 03.2024
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.

Education

Some College (No Degree) - Sports Arts & Entertainment Management

Point Park University
Pittsburgh, PA

Some College (No Degree) -

Prince George's Community College
Upper Marlboro, MD

No Degree - Diploma For HVAC Course

SU'COY Communiity Learning Center
Temple Hills, MD
11-2024

High School Diploma -

Dr Henry A Wise
05-2016

Skills

  • Food presentation
  • Table Setting
  • Service Quality
  • Menu knowledge
  • Order Taking
  • Cleanliness
  • Food safety awareness
  • Guest Relations Management
  • Order Management
  • Point of Sale (POS) system operations
  • Sales Techniques
  • Tableside Service
  • Positive and professional
  • Professional Appearance
  • Cash Handling
  • Team Leadership
  • Excellent Communication
  • Project Management
  • Scheduling
  • Relationship Building
  • Sorting and Categorizing
  • Resource Coordination
  • Computer Skills
  • Client Consultations
  • Leak checks
  • Cooling systems maintenance
  • Safety awareness

Certification

  • HVAC Certifivation Training - 8 weeks

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Consultant

Ourisman Chevrolet Buick Gmc Of Alexandria
10.2024 - 04.2025

Delivery Driver

Amazon
10.2023 - 03.2024

Restaurant Waiter

Jaspers restaurant
07.2023 - Current

Manager

Herrera Construction
06.2022 - Current

Some College (No Degree) - Sports Arts & Entertainment Management

Point Park University

Some College (No Degree) -

Prince George's Community College

No Degree - Diploma For HVAC Course

SU'COY Communiity Learning Center

High School Diploma -

Dr Henry A Wise
Abraham Herrera