Abrianna Pohero

• Managed billing processes for patient accounts, ensuring accuracy and compliance with healthcare regulations.
• Coordinated insurance verification and pre-authorization to facilitate timely reimbursements.
• Implemented process improvements that enhanced billing efficiency and reduced errors in invoicing.

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• Facilitated patient inquiries regarding billing and insurance processes, ensuring clear communication and understanding.
• Managed account reconciliations to maintain accuracy in financial records and improve revenue cycle efficiency.
• Streamlined billing processes through the implementation of best practices, reducing errors and improving turnaround time.

• Enter Patient account Data
• Check patients in and out
• Verify Insurance information
• Referral Coordinator
• Prior Authorizations/ Refill requests
• Place orders for patient for DME

• Document Activity in patient accounts accurately and ensure confidentiality
• Interact with patients via inbound and outbound calls to answer inquiries and provide assistance.

• Promote safe, clean, and organized environments for patients.
• Provide patients with daily activities and medications
• Provide Patient care (Daily)

• Provide personal care to all patients
• Provide patients with daily medications
• Feeding patients via Tube or Manually
• Daily Vitals on Patients

• Promote safe, clean, and organized environment
• Assist customer with obtaining orders
• Take food orders and relayed orders to cooks/ caters
• Warmly Greeted Guests

• Maintain tax professional’s schedules
• Handle personal tax information
• Handle large amounts of calls daily

• Promote safe, clean, and organized environment
• Take care of patient needs
• Provide undivided attention and care for patients.