ADAISJA D. JOHNSON
Baltimore
Summary
Dynamic industry leader with extensive experience in strategic communications and employee engagement. Known for fostering inclusive programs and data-driven solutions that enhance community participation and elevate customer experience. Proven ability to drive cross-functional collaboration and inspire teams toward shared goals.
Overview
6
6
years of professional experience
Work History
Industry Segment Representative
USPS
01.2025 - Current
- Company Overview: Corporate Affairs.
- Developed engagement-forward strategies to connect with clients and internal teams, increasing participation in sales outreach initiatives.
- Delivered presentations that energized collaboration and feedback across departments, and industry stakeholders.
- Identified key business opportunities through customer-driven data analysis, and employee insights.
Social Media Strategist
USPS
01.2022 - 01.2025
- Company Overview: Corporate Communications.
- Built an engaged community of over 1500 EAS employees through consistent training, content, and outreach.
- Drove $6M in earned media value by launching high-impact engagement campaigns across multiple platforms.
- Integrated employee voices into strategy via weekly sessions, feedback loops, and curriculum development for new hires.
- Organized internal giveaways and engagement-based sweepstakes to recognize employees, boost morale, and encourage participation in promotional activities across USPS social channels.
Community Engagement Manager – Detail
USPS
12.2023 - 05.2024
- Company Overview: Corporate Communications
- Led cross-functional teams to elevate customer and employee interactions across social channels.
- Created employee-focused training for crisis communication and engagement responses.
- Established standards for proactive resolution, boosting trust in USPS service transparency.
- Corporate Communications
Senior Social Media Strategist – Detail
USPS
02.2022 - 07.2023
- Company Overview: Corporate Communications
- Directed social media engagement aligned with business goals and internal morale-boosting storytelling.
- Produced data-informed content showcasing employee achievements, internal campaigns, and recognition initiatives—resulting in improved internal morale, enhanced USPS brand perception, and increased employee visibility on corporate platforms.
- Utilized social media management tools (e.g., Sprout Social, Khoros ) to schedule posts, track engagement, and analyze performance.
Product Management Specialist
USPS
08.2019 - 02.2022
- Company Overview: Product Management SS
- Led development of product upgrades through team contributions, resulting in a 25% drop in refunds.
- Managed project teams with a culture of accountability, transparency, and inclusion.
- Developed product roadmaps, objectives, and strategies to ensure product success.
Education
A.A.S. - Information Technology
Prince George’s Community College
11.2021
Skills
- Employee Motivation Strategies
- Strategic Communication
- Audience-focused communication
- Cross-Functional Leadership
- Social Media Strategy
- Project Management
Training And Honors
- Lead 4 Success, 2024
- Inclusive Leadership Training, 2023
- Yellow Belt, 2018
- President, DC Chapter – UPMA, 2024
- 5× PR News Award Winner
- Member, SocialMedia.org
Leadership Experience
LEADERSHIP & SERVICE
President – DC Chapter
United Postmasters and Managers of America | 2023 – Present
- Lead strategic direction for the DC chapter, representing over 200 postal leaders and promoting engagement, mentorship, and inclusion.
- Organized professional development events, advocacy initiatives, and networking sessions that foster USPS leadership pipeline development.
- Facilitate communication between members and national leadership, influencing policies and decisions that support frontline and executive employees.
Member – SocialMedia.org | 2022 – Present
- Collaborate with digital leaders from Fortune 500 companies to share strategies, tools, and best practices for social media engagement.
- Advocate for integrating employee engagement and recognition into brand storytelling and digital strategy.
- Represent USPS in high-level peer-to-peer forums, contributing insights on internal culture-building and cross-industry engagement trends.
Member – PMI Baltimore Chapter | 2025 – Present
- Actively participate in a community of project management professionals committed to excellence in planning, execution, and leadership.
- Engage in networking events, collaborative forums, and training sessions designed to strengthen cross-functional communication and team engagement.
- Contribute to discussions on industry trends, employee empowerment, and innovative approaches to stakeholder alignment and organizational impact.
Timeline
Industry Segment Representative
USPS
01.2025 - Current
Community Engagement Manager – Detail
USPS
12.2023 - 05.2024
Senior Social Media Strategist – Detail
USPS
02.2022 - 07.2023
Social Media Strategist
USPS
01.2022 - 01.2025
Product Management Specialist
USPS
08.2019 - 02.2022
A.A.S. - Information Technology
Prince George’s Community College
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