Adam Mitchell
Frederick
Summary
Dynamic leader with a proven track record at Best Buy, excelling in project leadership and innovative problem-solving. Successfully overseen complex projects that enhanced customer experience and boosted team performance. Proficient in Microsoft programs, showcasing strong planning abilities and a dedication to continuous improvement. Future career aspirations include leveraging expertise to drive further innovation in a leadership role.
Overview
10
10
years of professional experience
Work History
Deployment Supervisor
Best Buy
01.2022 - 01.2024
- Oversee the day-to-day operations of multiple assigned projects including scheduling, upholding merchandising standards, managing expenses and following safety guidelines
- Ensured an efficient and effective customer experience
- Monitor controllable expenses and labor
- Partners with leadership for informed decision making
- Directly supervised, trained and develop, all employee's
- Foster an environment of collaboration, innovation, and continuous improvement
- Build a diverse pipeline of talent for future opportunities
Project Team Supervisor
Best Buy
01.2015 - 01.2022
- Lead decommissions, remodels, and reset projects
- Clarify expectations and performance requirements in both written documentation and through presentations
- Communicate with leadership, and contractors as it relates to project risks, timetables, and change management
- Observe safety practices on site and promptly address any unsafe situations or behaviors, reporting violations and coordinating corrective actions to the project team
- Conduct regular team meetings to track progress, resolve issues, and address roadblocks
- Conduct regular reviews with technicians and drive employee development to close performance gaps
- Ensures specialists and Tech are using approved tools in a safe manner and following all safety guidelines
- Maintain clean, professional and safe workspaces Develop and maintain pertinent partnerships in support of driving business results
Project Team Specialist
Best Buy
01.2014 - 01.2015
- Complete company sponsored merchandising tasks, which include complex interactive display setup, AV support, signage implementation and installation of product security devices
- Install complex built-in appliances in kitchen displays
- Complete project merchandising and store display functionality support within given timelines
- Help train of new team members through job shadowing and sharing of best practices
- Implement new interactive displays and technologies
- Perform basic and intermediate functionality support on store interactive displays
- Maintain knowledge of vendor-provided displays
Education
Some College (No Degree) - Counseling Psychology
Alabama State University
Alabama State University Skills
- Proficient in Microsoft programs (Excel, Access, and Outlook)
- Refined planning and organizational skills
- Active listening
- Problem-solving abilities
- Multitasking
- Team-oriented
- Project leadership
Timeline
Deployment Supervisor
Best Buy
01.2022 - 01.2024
Project Team Supervisor
Best Buy
01.2015 - 01.2022
Project Team Specialist
Best Buy
01.2014 - 01.2015
Some College (No Degree) - Counseling Psychology
Alabama State University
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