Adeleke Bamgbose
Owings Mills
Summary
Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Caregiver
QLI
Baltimore
01.2022 - 02.2023
- Recorded client status progress and challenges in logbooks and reports.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
Online Sales Representative
Bam decor ng
04.2018 - 02.2022
- Developed clear, concise and visually appealing virtual presentations of products and services.
- Maintained highest level of knowledge for technical and complex company products, applications and services by studying product materials and attending trainings.
- Identified areas for improvement within the sales process.
- Delivered e-mail confirmation of completed transactions and shipment.
- Analyzed market trends to identify opportunities for growth and expansion.
- Filled customer orders by packaging sold items and documentation for direct shipping and by transferring orders to manufacturers or third-party distributors.
- Resolved customer complaints in a timely manner.
- Assisted customers in selecting products based on their needs and preferences.
Education
High school diploma -
Owings Mills High School
Owings Mills, MDSkills
- Customer service
- Conflict resolution
- Time management
- Communication skills
- Client satisfaction
- Problem-solving aptitude
Certification
- CPR Certification
- First Aid Certification
- Certified Medication Technician
- CNA
Timeline
Caregiver
QLI
01.2022 - 02.2023
Online Sales Representative
Bam decor ng
04.2018 - 02.2022
High school diploma -
Owings Mills High School