Adeck Nyambi
Silver Spring
Summary
Dedicated professional with a strong background in logistics and customer service, transitioning into IT support. Seeking an IT Help Desk role to leverage problem-solving skills, technical aptitude, and a commitment to providing excellent end-user support.
Overview
4
4
years of professional experience
Work History
Logistics Specialist
US Army National Guard
02.2021 - Current
- Provided technical support for inventory management systems, ensuring accuracy and reliability.
- Trained team members on software usage, enhancing operational efficiency.
- Resolved hardware and software issues related to tracking systems and communication tools.
- Managed data analysis and reporting, applying technical skills to optimize supply chain performance.
- Ensured compliance with data security protocols and documentation standards.
Security Officer
Allied Universal Security Services
05.2023 - 12.2024
- Utilized monitoring software and systems to detect and prevent security breaches.
- Responded to technical issues with security equipment, ensuring functionality.
- Maintained detailed logs and reports using digital tools, demonstrating accuracy and attention to detail.
- Provided excellent customer service by assisting visitors and staff with technology-related inquiries.
Education
Associates - Cybersecurity
Montgomery College
Rockville, MD07-2025
High School Diploma -
Paint Branch
Burtonsville, MD06-2022
Skills
DOD Cleared
System Troubleshooting
Inventory Management Systems
Data Analysis
Customer Service
System Monitoring
Technical Documentation
Incident Response
Technology Utilization
Languages
French
Professional Working
Timeline
Security Officer
Allied Universal Security Services
05.2023 - 12.2024
Logistics Specialist
US Army National Guard
02.2021 - Current
Associates - Cybersecurity
Montgomery College
High School Diploma -
Paint Branch
Similar Profiles
Isaiah MillerIsaiah Miller
Supply Specialist at U.S. ARMY NATIONAL GUARD, Teaneck National Guard ArmorySupply Specialist at U.S. ARMY NATIONAL GUARD, Teaneck National Guard Armory
Amelie ZuzoloAmelie Zuzolo
Honor Guard at Army National Guard Honor GuardHonor Guard at Army National Guard Honor Guard
Joselyne NortonJoselyne Norton
Military Officer at US Army & Army National GuardMilitary Officer at US Army & Army National Guard