Adelle Kasiborski
Reisterstown
Summary
Driven retail manager with more than six years of experience overseeing talented teams while guiding staff for superior customer interactions. Talented at leading daily activities and enhancing store atmospheres. Successful background resolving routine and unique issues to drive continued revenue growth and increase customer loyalty.
Overview
6
6
years of professional experience
Work History
Chief Workshop Manager
Build-A-Bear
11.2022 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Trained and guided team members to maintain high productivity and performance metrics.
- Coached sales associates in product specifications, sales incentives, and selling techniques.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Apparel Supervisor
TJX Companies
02.2022 - 11.2022
- Trained new employees on overall company and department-specific policies and procedures.
- Maintained stock of items, cleanliness, organization and provided excellent customer service.
- Built and designed large displays weekly to promote specific products.
Adoption Specialist
Humane Society Of Huron Valley
08.2021 - 12.2021
- Assisted with adoption process by providing information about animals to potential adopters.
- Provided companionship and comfort to animals in need of extra love and attention.
- Maintained detailed records of animal care and feeding schedules to track animal care and history.
Assistant Store Leader
GameStop
11.2020 - 09.2021
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Co-Manager
Journeys Underground
09.2020 - 11.2020
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
Assistant Store Manager
BoxLunch
06.2018 - 09.2020
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Key Holder
Beverly Hills Body Jewelry
08.2017 - 09.2019
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
Education
Bachelor of Arts - Art History
The Community College of Baltimore County
Catonsville, MD2028
Skills
- Customer Service
- Visual Merchandising
- Staff Recruitment
- Payroll Administration and Timekeeping
- Retail Store Operations
Timeline
Chief Workshop Manager
Build-A-Bear
11.2022 - Current
Apparel Supervisor
TJX Companies
02.2022 - 11.2022
Adoption Specialist
Humane Society Of Huron Valley
08.2021 - 12.2021
Assistant Store Leader
GameStop
11.2020 - 09.2021
Co-Manager
Journeys Underground
09.2020 - 11.2020
Assistant Store Manager
BoxLunch
06.2018 - 09.2020
Key Holder
Beverly Hills Body Jewelry
08.2017 - 09.2019
Bachelor of Arts - Art History
The Community College of Baltimore County
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