Summary
Overview
Work History
Education
Skills
Timeline
Generic

IDRIS AYOBAMI USMAN

Windsor Mill,MD

Summary

Dynamic logistics professional with a proven track record at Jenrola Industries LLC, excelling in timely deliveries and enhancing customer satisfaction. Skilled in GPS navigation and adept at fostering teamwork, I consistently adapt to challenges, ensuring seamless operations and maintaining a clean driving record. Reliable and detail-oriented, I prioritize customer service in every interaction.

Dependable Delivery driver with solid background in timely deliveries and route optimization. Proven track record of maintaining accurate records and ensuring customer satisfaction. Demonstrated effective time management and excellent problem-solving skills in high-pressure environments.

Overview

9
9
years of professional experience

Work History

Delivery Driver

Jenrola Industries LLC
12.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Sorting shipments
  • Loading the vehicle
  • Retrieving products
  • Obtaining signatures
  • Keeping the vehicle clean and in excellent shape
  • Driving straight trucks, tractor-trailers, and longer combination vehicles
  • Connecting service centers
  • Loading and unloading shipments
  • Delivering freight to customers
  • Interacting with customers (for some drivers)
  • Moving deliveries between locations (for others)
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Logistics Coordinator

Kompetenz Projects Limited
12.2019 - 12.2024
  • Tracked orders and notified customers of status or potential delays.
  • Trained new employees on logistics procedures, promoting a consistent approach across the team.
  • Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
  • Ensured compliance with industry regulations, reducing the risk of fines or penalties.
  • Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
  • Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
  • Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.

Delivery Associate

Ax Energy
03.2016 - 11.2019
  • Delivered packages to customer doorsteps and business offices.
  • Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
  • Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
  • Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
  • Proactively identified potential issues affecting delivery success, taking corrective action as needed to maintain performance standards.

Education

MTM - Transportation And Logistics

Ladoke Akintola University of Technology
Oyo State Nigeria
07-2012

Skills

  • Dependable and reliable
  • Punctual and reliable
  • Safe driving
  • Time management skills
  • Loading and unloading
  • Clean driving record
  • GPS and route planning
  • Route management

Timeline

Delivery Driver

Jenrola Industries LLC
12.2024 - Current

Logistics Coordinator

Kompetenz Projects Limited
12.2019 - 12.2024

Delivery Associate

Ax Energy
03.2016 - 11.2019

MTM - Transportation And Logistics

Ladoke Akintola University of Technology

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IDRIS AYOBAMI USMAN