Adonis D. Daniels

• Explain the different type of documents necessary to facilitate timely processing of claims/appeals, assist with obtaining/completing such document/forms in accordance with Federal, State, Local regulations.
• Communicated with people from various cultures and backgrounds on application process.
• Analyzing problems to identify factors, gathering pertinent information.
• Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
• Recognizing solutions; planning/organizing case work, communicating effectively with clients and representatives both orally, and in writing.
• Assisted clients with completion of applications and paperwork.

• Developed presentations to demonstrate planning initiatives and research.
• Managed project timelines, filing documents properly and on time.
• Corresponded with clients and project contributors to provide status updates and solidify timelines.

• Assisted with investigation’s fact-finding on cases.

• Researched current laws, regulations, policies, and legal websites.

• Supported Memphis Police Department Legal Advisor on various assignments.

• Analyzed and arranged electronic related information for discovery subpoenas.

• Recorded incident reports with detailed accounts of occurrences.
• Conducted regular patrols of facility to detect and deter security threats.
• Prepared and submitted reports to keep management informed of security activities and developments.
• Oversaw team of security officers and managed scheduling and performance evaluations.
• Appropriately responding to encounters with staff/clients that demand to speak with the Director by addressing all lower level issues without the supervision of management.

• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Organized and coordinated conferences and monthly meetings.
• Conducted research and analyzed data to provide detailed reports on various business topics.
• Answered high volume of phone calls and email inquiries.
• Screened calls and emails and initiated actions to respond or direct messages for managers.
• Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Handled incoming and outgoing mail, email and faxes.