Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Adrienne Dunham

Reisterstown

Summary

Detail-oriented Account Manager with many years of comprehensive experience managing employer-client relationships and developing new business deals. Focused on managing accounts systematically to maximize sales. Dedicated professional successful at introducing new products and expanding network connections.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Food Service Account Manager

Healthcare Services Group
Snellville
07.2024 - 05.2025
  • Resolved customer complaints in a timely manner.
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.
  • Utilized problem-solving skills when dealing with difficult customers.
  • Solicited feedback from customers on their experience with products or services.
  • Participated in brainstorming sessions to develop new ideas for business development initiatives.

Food Service Director

magnolia senior living
Sugar Hill
09.2021 - 09.2023
  • Analyzed financial statements regularly to identify areas of improvement within the organization.
  • Recommended strategies for reducing operational costs without compromising quality standards.
  • Resolved customer complaints quickly and efficiently while maintaining positive relationships with customers.
  • Developed and implemented food service policies and procedures.
  • Reviewed weekly reports from supervisors concerning staffing needs or maintenance requirements.
  • Assisted in menu planning and recipe development according to customer preferences.
  • Implemented best practices for food preparation techniques, storage methods, and portion control.

Kitchen Manager

Meadowbrook Nursing Home
Tucker
03.2015 - 01.2021
  • Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
  • Inspected equipment regularly to identify necessary repairs or replacements.
  • Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
  • Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
  • Reviewed vendor invoices for accuracy before authorizing payment transactions.
  • Collaborated with chefs to create innovative recipes that utilized fresh ingredients from local suppliers.
  • Evaluated employee performance through observation of work habits, attitude toward customers and adherence to company policies.

HEAD CHEF

THE BENTON HOUSE
02.2011 - 06.2015
  • Trained new kitchen staff in food safety regulations and proper cooking techniques.
  • Created weekly work schedules for kitchen personnel based on anticipated business volume.
  • Organized special events such as banquets or catering services when required.
  • Supervised the preparation of meals according to customer orders in a timely manner.
  • Inspected ingredients and equipment to ensure they meet quality standards.
  • Developed menus and recipes for a variety of dishes, including appetizers, entrees, desserts, and specialty items.

Education

High school or equivalent - CDM COURSE

Florida State University
Florida
06.2025

Skills

  • Food safety
  • Inventory management
  • Recipe creation
  • Account strategy development
  • Goal setting
  • Vendor management

Certification

  • ServSafe May 2023 to May 2028
  • Driver's License
  • Certified Dietary Manager

Timeline

Food Service Account Manager

Healthcare Services Group
07.2024 - 05.2025

Food Service Director

magnolia senior living
09.2021 - 09.2023

Kitchen Manager

Meadowbrook Nursing Home
03.2015 - 01.2021

HEAD CHEF

THE BENTON HOUSE
02.2011 - 06.2015

High school or equivalent - CDM COURSE

Florida State University

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Adrienne Dunham