Aerionna Long
Pylesville
Summary
I enjoy working and communicating with people, I thrive in an active environment and creating positive connections is a priority to me. I believe that hard work does pay off and I am willing to take the harder path in order to complete a task.
Overview
6
6
years of professional experience
Work History
Service Advisor
Jones Junction
10.2022 - Current
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
- Assisted in training new Service Advisors, sharing best practices for effective communication and problem-solving skills.
Server and Bartender
Red Lobster
06.2019 - 10.2022
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Bartender Shift Manager
Full Moon Pub and Grille
05.2021 - 10.2021
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
- Set up bar for operation, obtained cash bank, and stocked service bar.
- Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Education
Associate of Science - Accounting And Finance
Harford Community College
Churchville, MDSkills
- Customer service
- Computer skills
- Multitasking and organization
- Strong work ethic
- Attention to detail
- Documentation and reporting
- Records management
Timeline
Service Advisor
Jones Junction
10.2022 - Current
Bartender Shift Manager
Full Moon Pub and Grille
05.2021 - 10.2021
Server and Bartender
Red Lobster
06.2019 - 10.2022
Associate of Science - Accounting And Finance
Harford Community College
Similar Profiles
Jackie Coco, JrJackie Coco, Jr
Sales Associate at Jones JunctionSales Associate at Jones Junction
Teresa McDonaldTeresa McDonald
Rental Agent at Jones JunctionRental Agent at Jones Junction
Casey RudolphCasey Rudolph
Parts Warehouse at Jones JunctionParts Warehouse at Jones Junction