Summary
Overview
Work History
Education
Skills
Timeline
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Ahniya Posey

Temple Hills

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

7
7
years of professional experience

Work History

Leasing Manager

Ross Companies
06.2024 - Current
  • Collected, completed, and processed lease applications.
  • Built strong relationships with residents/future residents through exceptional customer service, resulting in increased lease renewals.
  • Managed daily and weekly marketing and leasing plans.
  • Managed lease agreements from inception to termination, ensuring legal compliance and minimizing potential disputes between parties.
  • Collaborated with maintenance teams to address property upkeep, enhancing overall appearance and functionality of units.
  • Created and submitted daily reports on leasing activities.
  • Trained leasing professionals on regulatory requirements, company policies, and office procedures.
  • Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
  • Optimized unit turnover times by working closely with maintenance staff to prioritize repairs and cleaning tasks.
  • Worked with housing, vouchers, money, collections

Leasing Professional

BG Multifamily/Career Strategies/First Team
01.2022 - 06.2024
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Kept meticulous records of correspondence between management and tenants.
  • Participated in property inspections to prepare for move-ins and move-outs.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Distributed and followed up on tenant renewal notices.
  • Recruited new residents through website advertising and marketing.
  • Scheduled various contractors to complete needed work on vacant and occupied units.

Office Manager

Labor Finders
01.2020 - 12.2021
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Gathered financial information, prepared documents, and closed books.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Reconciled accounts and reviewed expense data, net worth and assets.
  • Trained employees to execute tasks in accordance with applicable specifications and procedures.
  • Maintained computer and physical filing systems.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.

Front Desk Manager

Quality Inn & Suites
06.2018 - 12.2019
  • Oversaw front desk operations with eye for hotel reputation, staff productivity and operational efficiency.
  • Ran reports detailing daily guest numbers, accounting expenses and income and room service usage.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Trained new staff on correct procedures, compliance requirements and performance strategies.
  • Managed front desk maintenance of client records and lab data.
  • Prepared weekly employee work schedules for team members.
  • Conducted financial audits on scheduled basis.

Education

Highschool Diploma -

Suitland High School
05.2020

Skills

  • Resident relations, Clerical skills, Property management
  • Rent cafe/Yardi Voyager, Tax Credit/HUD, Lease management experience
  • Fair housing laws, Social media marketing, Marketing expertise
  • Microsoft word, Eagle Software, Excel, PowerPoint, Internet Explorer, Data Entry,
  • Oral & written Communication Skills, Office Management, Project Coordination, Google Suite Software Troubleshooting, Contracting,
  • Filing, QuickBooks, Adobe, Bookkeeping, Appointment scheduling, Insurance verification, Accounting, Filing,
  • Tenant and eviction laws, Property showing
  • Staff management, Tenant liaison, Rent collection, Lease renewals, Property tours and inspections, Vendor management, Maintenance coordination

Timeline

Leasing Manager

Ross Companies
06.2024 - Current

Leasing Professional

BG Multifamily/Career Strategies/First Team
01.2022 - 06.2024

Office Manager

Labor Finders
01.2020 - 12.2021

Front Desk Manager

Quality Inn & Suites
06.2018 - 12.2019

Highschool Diploma -

Suitland High School

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Ahniya Posey