Ajee Miles
Baltimore
Summary
Dynamic and results-driven professional with a strong background in education and hospitality. At Iron Rooster, enhanced customer loyalty through effective upselling and exceptional service. Proven ability to multitask and maintain organization while fostering a positive team environment. Skilled in liquor, wine, and food service, ensuring compliance with health regulations.
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Middle School Science Teacher
Mastery Charter Schools, Central Office
08.2024 - 06.2025
- Prepared and implemented lesson plans covering required course topics.
- Completed in-service and additional training to maintain professional growth.
- Kept classroom organized, clean and safe for students and visitors.
- Demonstrated positive and effective classroom management skills.
- Communicated with students and parents regarding academic progress, assignments, and behavior.
Key Holder Supervisor
Iron Rooster
09.2023 - 06.2024
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Counted out cash drawers and balanced totals.
- Completed store opening and closing procedures.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Managed store personnel by delegating tasks and supervising daily operations.
Server/Bartender
Iron Rooster
05.2022 - 06.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
Bachelor of Science - Elementary Education
Morgan State University
Baltimore, MD12-2017
Skills
- Liquor, wine, and food service
- Team member support
- Multitasking and organization
- Hospitality service expertise
- Effective customer upsellin
Timeline
Middle School Science Teacher
Mastery Charter Schools, Central Office
08.2024 - 06.2025
Key Holder Supervisor
Iron Rooster
09.2023 - 06.2024
Server/Bartender
Iron Rooster
05.2022 - 06.2024
Bachelor of Science - Elementary Education
Morgan State University
Similar Profiles
Shannon GovanShannon Govan
Recruitment Assistan at Mastery Charter Schools, Central OfficeRecruitment Assistan at Mastery Charter Schools, Central Office
Zachary FullmanZachary Fullman
History Teacher at Mastery Charter School - Pickett CampusHistory Teacher at Mastery Charter School - Pickett Campus
Lisa WalshLisa Walsh
Senior Director of Multilingual Programming at Mastery SchoolsSenior Director of Multilingual Programming at Mastery Schools
Bernard E. FiddlerBernard E. Fiddler
Executive Director at Morgan StanleyExecutive Director at Morgan Stanley
Kaitlyn GradyKaitlyn Grady
Sr. Talent Acquisition Specialist/Team Lead at Johns Hopkins UniversitySr. Talent Acquisition Specialist/Team Lead at Johns Hopkins University