Akim Alexander
Lanham
Summary
Versatile and skilled in troubleshooting, maintaining, and repairing a wide range of automotive systems. Experienced in car detailing with meticulous attention to industry standards and emphasis on customer satisfaction. Dedicated to delivering efficient, reliable, and consistent quality work. Seeking to apply my expertise in a diverse work environment.
Overview
5
5
years of professional experience
Work History
Automotive Technician
NTB-National Tire & Battery
Greenbelt, MD
10.2023 - Current
Auto Detailer
Diamond Dealer Services
Silver Spring
01.2023 - 10.2023
- Thoroughly washed, waxed, and polished vehicle exteriors, removing dirt, stains, and contaminants to restore and maintain a high-gloss finish
- Cleaned and detailed the vehicle's interior, including vacuuming, shampooing carpets and upholstery, and meticulously cleaning and conditioning all surfaces
- Paid meticulous attention to every aspect of the vehicle's appearance, ensuring a flawless finish and exceeding customer expectations
- Interacted professionally with customers, addressing inquiries, discussing detailing options, and providing excellent service to enhance customer satisfaction
- Inspected completed work to verify the quality and ensure all detailing tasks met or exceeded established standards
- Performed paint correction techniques such as buffing, compounding, and scratch removal to restore the vehicle's paint finish to a pristine condition
- Cleaned and dressed wheels and tires, ensuring they looked polished and protected against environmental damage.
Restaurant Team Member
Wingstop
New Carrollton
09.2022 - 01.2023
- Provided exceptional customer service by taking orders, answering questions, and ensuring a positive dining experience for guests
- Accurately and efficiently prepared a variety of Wingstop menu items, including chicken wings, sides, and beverages, following standardized recipes and portion control guidelines
- Maintained strict adherence to food safety and sanitation standards, including proper food handling, storage, and cleanliness of the food preparation area
- Operated the cash register, processed payments, and provided change to customers, while maintaining cash register accuracy and accountability
- Worked collaboratively with fellow team members to maintain a fast-paced and efficient workflow during peak hours, contributing to a positive team atmosphere
- Addressed customer concerns and complaints promptly, seeking solutions to ensure customer satisfaction and goodwill.
Sales Associate
Price Busters Furniture
College Park
02.2022 - 09.2022
- Assisted customers in selecting and purchasing furniture, providing product information, and offering recommendations based on their needs and preferences
- Kept up-to-date with product knowledge and trends in the furniture industry, enabling effective communication of product details to customers
- Addressed customer inquiries, concerns, and requests promptly and professionally, ensuring a positive shopping experience and resolving any issues to the customer's satisfaction
- Worked well independently when necessary, and in collaboration to meet and exceed company goals
- Maintained a neat and organized showroom by arranging furniture displays, ensuring correct pricing and product information, and restocking inventory as needed
- Consistently exceeded monthly sales targets by effectively identifying customer needs, presenting furniture options, and closing sales transactions.
Automotive Technician
Spice Isle Automotive
Grenada, Carriacou & Petite Martinique
06.2019 - 08.2021
- Conducted tire inspections, assessing tread wear, tire pressure, and overall condition to identify potential issues and recommend appropriate tire services
- Executed tire repairs, including patching punctures, plugging leaks, and addressing minor damages, adhering to industry safety standards and guidelines
- Provided friendly, attentive service to customers in selecting the right tires for their vehicles, providing recommendations based on vehicle specifications, driving habits, and budget considerations
- Performed tire mounting, balancing, and rotation procedures with precision and efficiency, ensuring proper wheel alignment and optimal tire performance
- Contributed to the overall efficiency of the automotive service center by assisting with shop cleanliness, tool maintenance, and general tasks as required
- Operated tire changing equipment, such as tire changers and balancers, while maintaining a safe and organized work environment
- Preventive Maintenance.
Education
High School Diploma -
St. Andrew's Anglican Secondary School
06.2018
Skills
- Strong Work Ethic
- Problem-Solving
- Preventive Maintenance
- Troubleshooting skills
- Customer Service
- Inventory organizing
Timeline
Automotive Technician
NTB-National Tire & Battery
10.2023 - Current
Auto Detailer
Diamond Dealer Services
01.2023 - 10.2023
Restaurant Team Member
Wingstop
09.2022 - 01.2023
Sales Associate
Price Busters Furniture
02.2022 - 09.2022
Automotive Technician
Spice Isle Automotive
06.2019 - 08.2021
High School Diploma -
St. Andrew's Anglican Secondary School