AKOUVI TAMEKLOE
GAITHERSBURG
Summary
Associate Project Manager experienced in driving cross-functional projects and enhancing client relations to boost revenue. Achieved operational efficiency through expertise in IT Security Assessments and Risk Management Framework, demonstrating leadership and teamwork skills. Focused on fostering strong client relationships and supporting team success in addressing challenges.
Overview
1
1
Certification
10
10
years of post-secondary education
5
5
years of professional experience
Work History
IT Analyst
Enterprise
Rockville
01.2020 - 08.2023
- Conducted SOC monitoring and log analysis to identify threats using Splunk and CrowdStrike.
Triaged alerts, escalated incidents, and tracked remediation actions through ServiceNow ticketing system. - Conducted testing, maintenance, and monitoring of computer programs and systems.
- Supported software implementations and ensured user training sessions occurred.
- Provided technical support and guidance to team members on IT tools.
- Worked alongside teams to enhance IT processes and workflows.
- Coordinated with team members to ensure timely project delivery within deadlines.
- Explored new technologies and tools for productivity, security, and quality assurance purposes.
STUDENT CONSULTANT PROJECT MANAGER INTERN
Towson University
Towson
07.2018 - 12.2019
- Revamped outreach methods to enhance program awareness and participation among diverse campus populations.
- Guided students through complex curriculum requirements, connecting them with essential resources for academic success and well-being.
- Guided students through complex curriculum requirements, connecting them with essential resources to ensure academic success and personal well-being.
- Facilitated connections to vital resources for students navigating intricate curriculum paths, supporting academic excellence and holistic well-being.
CULTURE/DEVELOPMENT/PROJECT MANAGER INTERN
Brick Bodies Fitness Services, Inc.
Baltimore
08.2019 - 10.2019
- Proposed innovative solutions for project challenges, improving delivery schedules and optimizing resource allocation.
- Fostered strong partnerships with cross-functional teams, ensuring seamless communication and alignment throughout project lifecycles.
- Tracked project progress, identified potential bottlenecks, and implemented proactive measures to ensure adherence to timelines.
- Executed comprehensive project analysis reports on Medallia member survey data, providing actionable insights to inform decision-making.
ASSISTANT MANAGER
Sunglass Hut
Towson
02.2019 - 08.2019
- Directed store operations, ensuring timely task completion and improving overall operational effectiveness
- Led sales and service initiatives, surpassing personal and store sales targets
- Supported recruitment processes, facilitating team building and fostering a collaborative work environment
- Led store sales initiatives and prioritized tasks to meet operational deadlines, enhancing customer satisfaction.
Education
CompTIA Security + -
CompTIA
01.2024 - 01.2027
BACHELOR OF SCIENCE - BSM - Business Administration concentration in Project Management and Business Analysis
Towson University
Towson, MD 08.2017 - 12.2019
ASSOCIATE'S DEGREE - Business, Management, Marketing, and Related Support Services
Montgomery College
Rockville 08.2012 - 03.2017
Skills
- Management/Leadership
- Project management
- IT security
- Technical support
- Communication skills
- Collaboration skills
- Data analysis
- Threat analysis
- Team collaboration
- Log monitoring
- IT service management
- Information security
- Agile methodologies
Certification
COMPTIA SECURITY+ CE CERTIFICATION Jan 2024 - Jan 2028 CompTIA
LANGUAGES
French (Proficient), Ewe (Proficient), Spanish (Novice).
Timeline
CompTIA Security + -
CompTIA
01.2024 - 01.2027
IT Analyst
Enterprise
01.2020 - 08.2023
CULTURE/DEVELOPMENT/PROJECT MANAGER INTERN
Brick Bodies Fitness Services, Inc.
08.2019 - 10.2019
ASSISTANT MANAGER
Sunglass Hut
02.2019 - 08.2019
STUDENT CONSULTANT PROJECT MANAGER INTERN
Towson University
07.2018 - 12.2019
BACHELOR OF SCIENCE - BSM - Business Administration concentration in Project Management and Business Analysis
Towson University
08.2017 - 12.2019
ASSOCIATE'S DEGREE - Business, Management, Marketing, and Related Support Services
Montgomery College
08.2012 - 03.2017