Dynamic Project Manager with extensive experience at Elwyn, excelling in data analysis and governance. Proven track record in utilizing Agile methodologies and JIRA to enhance system adoption and drive business intelligence decisions. Adept at stakeholder engagement and training, ensuring seamless integration of EHR systems and compliance with HL7 standards.
Overview
11
11
years of professional experience
Work History
Project Manager
Elwyn
04.2022 - Current
Performed data analysis on HL7 transactions including patient admit notifications, patient transfers, pharmacy orders, clinical study information and governance work to drive key business intelligence decisions.
Coordinated dependencies, mapped out the process and contingency plan for system disaster recovery ensuring business continuity management.
Utilized Jira to capture and break down user stories based on user functionality and benefits while supporting QA and user acceptance testing.
Led training efforts with clinical end users while facilitating change management to ensure smooth system adoption.
Facilitated sprint retrospective meetings to identify challenges and improve training effectiveness for end users on Avatar EHR.
Worked with stakeholders and product vendors to gather and implement new features and system requirements within Avatar/netsmart (Electronic Health Record).
Provided go-live support and ensured access to comprehensive patient records and legacy data integration through FHIR solutions, enabling seamless mapping to healthcare standards like HL7 v2 and CDA.
Lead Data Analyst
3M Information Systems
06.2021 - 03.2022
Lead a team of data analysts to help with data validation, medical data consumption and categorization.
Led data governance implementation by establishing requirements, sourcing vendors, and facilitating proof-of-concept demos with vendors such as Alation and Collibra.
Conducted data quality assurance activities, identifying and resolving data discrepancies to ensure data integrity.
Collaborated with internal client team to structure, analyze, and interpret data requests for informed decision-making.
Developed contingency plans and set disaster recovery objectives to prevent data loss and protect infrastructure platforms.
Senior Business System Analyst
Defense Health Agency (DoD)
12.2019 - 05.2021
Engaged stakeholders within Department of Defense health agency to translate business needs into comprehensive requirements and integrate future capabilities into the project.
Documented, tracked, and updated project requirements and use cases, facilitating clarity and alignment within the business requirements document.
Provided ongoing site support of medical device integration through our sustainment efforts and troubleshooting break/fix issues within MHS Genesis/ Cerner (EHR).
Assisted with developing testing protocols for clinical functional validation of medical devices.
Established and maintained medical device integration task force (MDI TF) database environment, ensuring data availability and accuracy.
Performed data validation and audit for the Center for Medicare (CMS) claims data.
Senior Business Analyst
Corizon Health
11.2018 - 12.2019
Engaged stakeholders at Department of Public Safety and Corrections to translate business needs into comprehensive requirements, ensuring successful implementation of new capabilities across diverse systems and clinical applications (NextGen).
Collected, understood, tested, and communicated requirements for all business, financial, and operations systems to support core organizational functions and business processes.
Planning, designing, and launching efficient business process flows; and functional requirements for all business, financial, and operations systems in support of core organizational functions and business continuity.
EHR systems analyst (NextGen) incorporating best practice approaches, documenting workflows. Analyzing HL7 master files, clinical study information and patient data working to resolve issues.
Installing and training clinical end-users on how to use Telehealth and NextGen systems across all our sites.
Provided ongoing support through NextGen training and resolution of system issues.
Communicated and presented process changes, enhancements, and modifications to management and staff, ensuring clarity on issues and solutions.
Resolved user-submitted help desk tickets within the NextGen EMR system.
Operations Manager/Business Analyst
Pricare Medical Center
08.2015 - 10.2018
Managed patient records/data in Electronic Health Record (EHR) system, Practice Fusion, ensuring accurate and timely access.
Facilitated risk management and performance improvement initiatives, evaluating critical needs to ensure business continuity and establish disaster recovery objectives.
Wrote SQL statements to query data from repository for reporting and analysis.
Utilized EHR software, Practice Fusion, to assist with the billing process and data querying.
Handled the release of information, while demonstrating knowledge of HIPAA privacy and security regulations.
Conducted user acceptance testing for EHR system software.
Trained the provider on how to use and implement the new EHR system.
Education
Bachelor of Science - Healthcare Informatics and Management
Coppin State University
Baltimore, MD
01.2018
Skills
Agile Methodologies
Technical Documentation
Data analysis
Data mapping
Data warehousing
Visualization
JIRA
Confluence
ServiceNow
GitHub
Microsoft SQL
Tableau
Crystal Reports
Microsoft Visio
HL7 CDA specifications
APIs
FHIR standards
Clinical terminologies
Claims data
Vendor management
Microsoft Office Suite
Salesforce
Public Trust Clearance
SDLC
Axure
Axosoft
Salesforce
Technology And Key Skills
Microsoft Office Suite
Technical Documentation
Public Trust Clearance
Agile Methodologies
Confluence
GitHub
SharePoint
JIRA
Axosoft
Axure
ServiceNow
Adobe Connect
Practice Fusion
NextGen
Business Object
Microsoft SQL
Crystal Reports
Microsoft Visio
HL7 CDA specifications
APIs
FHIR standards
Clinical terminologies
Tableau
Claims data
Data mapping and warehousing
QlikView
SDLC
Data mining
Visualization
Vendor management
Salesforce
Statistical analysis
Languages
French
Professional
Timeline
Project Manager
Elwyn
04.2022 - Current
Lead Data Analyst
3M Information Systems
06.2021 - 03.2022
Senior Business System Analyst
Defense Health Agency (DoD)
12.2019 - 05.2021
Senior Business Analyst
Corizon Health
11.2018 - 12.2019
Operations Manager/Business Analyst
Pricare Medical Center
08.2015 - 10.2018
Bachelor of Science - Healthcare Informatics and Management