Alaiyah Henderson
Hughesville
Summary
Adaptable professional with expertise in student supervision and traffic management. Demonstrates rapid learning and effective communication skills. Committed to enhancing safety protocols and optimizing operational efficiency.
Overview
4
4
years of professional experience
Work History
School Bus Monitor
Chesapeake Charter
Annapolis
08.2025 - Current
- Monitored student behavior on school bus rides to ensure a safe and respectful environment.
- Conducted regular inspections of bus interior for cleanliness and safety hazards, maintaining a high standard for student safety.
- Cleaned, deodorized and sanitized buses by removing trash from interior and cleaning windows and floors.
- Conducted pre-trip inspections of the bus to ensure it was safe for transportation.
- Report maintenance issues, safety hazards or damaged equipment to supervisors
- Engaged with bus drivers, school staff, and guardians to address issues affecting student riders, facilitating effective communication and prompt resolution.
Traffic Control Person
Wright Traffic Control & Safety Company
Glen Burnie
05.2023 - 10.2024
- Facilitated safe passage for drivers and pedestrians through clear communication.
- Inspected equipment regularly to ensure proper functioning and safety standards.
- Maintained a safe working environment by adhering to all safety regulations and procedures.
- Ensured all traffic control materials met quality standards before deployment.
- Used radio communication systems effectively when coordinating with other personnel in the field.
- Managed setup and removal of temporary traffic control equipment and signs.
- Set messages on digital traffic signs to warn oncoming traffic of delays.
- Operated pickups and flatbed trucks to set up and disassemble temporary traffic control schemes.
- Created work orders for timely repair, maintenance, or updates to traffic systems.
Head Hostess
MGM Resorts
Oxon Hill
04.2022 - 05.2023
- Collaborated with management to enhance hosting processes, leading to increased guest satisfaction.
- Monitored guest seating and availability using reservation software to optimize table turnover.
- Handled guest inquiries and concerns with professionalism and care.
- Provided excellent customer service to ensure guest satisfaction.
- Mediated customer conflicts professionally to maintain a positive dining experience.
- Answered telephone to provide dining information and take reservations.
- Performed administrative tasks such as taking phone calls, managing emails, and scheduling shifts.
- Managed financial transactions including payments, refunds, discounts.
Education
High School Diploma -
High Roads Academy
Bowie, MD06-2020
Skills
- Bus safety inspection
- Pre-trip check
- Traffic management
- Incident reporting
- Safety protocols
- Student supervision
- Cleaning and sanitation
- Guest complaint resolution
- Equipment maintenance
- Facility upkeep
- Team collaboration
- Effective communication
- Quick learner
- Heavy lifting
- Strong interpersonal skills
Timeline
School Bus Monitor
Chesapeake Charter
08.2025 - Current
Traffic Control Person
Wright Traffic Control & Safety Company
05.2023 - 10.2024
Head Hostess
MGM Resorts
04.2022 - 05.2023
High School Diploma -
High Roads Academy