Alan coffey
Hagerstown
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
2005
2005
years of post-secondary education
Work History
Service Assistant
Dennys Restaurant
Hagerstown
02.2022 - Current
- Tracked daily sales figures to identify any discrepancies.
- Maintained cleanliness of store by organizing shelves and displays according to company standards.
- Assisted with unloading delivery trucks when new shipments arrived.
Custodian
Jewish Community Center of Syracuse
Syracuse
12.2018 - 08.2021
- Maintaining an organized storage area for custodial supplies and equipment; ordering additional items when needed.
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
- Recycling materials whenever possible in accordance with company policy and local disposal regulations.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Responding quickly to emergency situations such as flooding or spills in order to minimize damage to property or injury to personnel.
- Monitoring inventory levels of consumable items like toiletries and garbage bags throughout the facility and restocking shelves accordingly.
- Replacing light bulbs and repairing or replacing faulty electrical outlets; performing minor plumbing repairs such as unclogging toilets.
- Setting up chairs and tables for events taking place in the building's common areas; organizing supplies for upcoming events.
- Maintaining the security of the building by locking doors after hours; ensuring all entrances are closed securely.
Customer Service Representative
ExpressMart/Speedway
Syracuse
07.2017 - 12.2018
- Identified opportunities for upselling additional products or services based on customer needs.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Conducted regular follow-up calls with customers after resolving their issues.
- Developed strong relationships with customers by providing personalized assistance and support.
Person in Charge/Cook/Server Assistant
Dennys Restaurant
Syracuse
08.2010 - 07.2017
- Resolved customer complaints in a professional manner while adhering to company guidelines.
- Tracked inventory levels and placed orders as needed to maintain adequate supplies.
- Provided guidance and support for personnel as needed.
- Trained new employees on company policies, job duties, and performance expectations.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated grills, fryers and broilers to cook items to quality guidelines.
Education
Marcellus High School
Marcellus , NYSkills
- Inventory management
- Customer service
- Team collaboration
- Time management
- Employee training
- Facility maintenance
- Emergency response
- Problem solving
- Food running
- Cash handling
- Adaptability
- Multitasking
References
References available upon request.
Timeline
Service Assistant
Dennys Restaurant
02.2022 - Current
Custodian
Jewish Community Center of Syracuse
12.2018 - 08.2021
Customer Service Representative
ExpressMart/Speedway
07.2017 - 12.2018
Person in Charge/Cook/Server Assistant
Dennys Restaurant
08.2010 - 07.2017
Marcellus High School