Alan Jean-Joseph
Westminster
Summary
Dynamic and results-driven professional with experience at Bowie State University, warehouse work, and retail, excelling in customer service and team collaboration. Proven ability to organize events and maintain high standards of quality. Proficient in Microsoft application, effectively managing tasks while ensuring a positive experience for all participants.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Work Study Student Staff- Athletics
Bowie State University Athletics Department
Bowie
08.2024 - Current
- Clean and organize item in storage for rec play and classes
- Greet and check-in students at front desk in ID log
- Create update system for intramural and travel play through IMLeagues
- Scan tickets for athletic events (basketball, football, etc)
- Work as student staff during games, answering questions of viewers in attendance, as well as guiding and escorting guests
- Maintain field and court quality daily
- Operating game clock and statistic sheets for athletic events
Retail Associate
Marshalls
Westminster
06.2024 - Current
- Greet customers and recommend clothing items to customers that satisfy their needs
- Manage customer transactions on register when buying/selling clothes
- Process clothes and place them on the floor
- Clean and organize store and inventory
- Answer customers questions and concerns
- Pay set pallets from truck delivery and separate products by department
Front End Associate/ Garden Team Associate
Walmart
Westminster
07.2021 - 06.2023
- Operating/balancing cash register and processing customer transactions
- Bagged customers items
- Stock and organize shelves and return items out of department
- Water plants and clean leaves and dirt
- Load heavy items into customers vehicles
- Organize aisles and storage
CIAA Tournament Internship- Tournament Management
CIAA
Baltimore
02.2023 - 02.2023
- Escort bands/cheerleaders/teams and distinguished figures to designated locations in arena
- Check in teams and take attendance of the camp
- Clean locker rooms and organize equipment on and off court
- Hand out media passes according to an attendance sheet
- Set and participate in ceremonies and awards held in Baltimore Convention Center
- Maintained accurate records of all activities performed throughout internship period.
Warehouse Associate
Carlisle Etcetera
Westminster
06.2017 - 01.2023
- Organize stocks and maintain inventory
- Process package and ship orders correctly and accurately
- Process returns/refunds, and incoming packages
- Receive and unload trucks and packages
- Inspect clothing for damages and defects
Education
Bachelor of Arts - Business Administration, Accounting (in Progress)
Bowie State University
Bowie, MD05.2026
Skills
- Microsoft Word
- Excel
- PowerPoint
- Customer service
- Team collaboration
- Effective communication
- Time management
- Office supply management
Clubs And Organizations
Football, 08/23, Present, Bowie, MD, Defensive End, Adaptability and problem solving on and off the field, Coachability through communication with teammates and coaches, Stress management through time of being a student-athlete
Affiliations
- Bowie State University Football Team (Defensive End)
- Bowie State University Travel Basketball Team
Accomplishments
- Westminster/Winters Mill High School 1st & 2nd team All County Football and Basketball
- MPSSA 1st Team All-State Defensive End
Certification
- Drivers License
Languages
English
Professional
Haitian-Creole
Professional
References
References available upon request.
Timeline
Work Study Student Staff- Athletics
Bowie State University Athletics Department
08.2024 - Current
Retail Associate
Marshalls
06.2024 - Current
CIAA Tournament Internship- Tournament Management
CIAA
02.2023 - 02.2023
Front End Associate/ Garden Team Associate
Walmart
07.2021 - 06.2023
Warehouse Associate
Carlisle Etcetera
06.2017 - 01.2023
Bachelor of Arts - Business Administration, Accounting (in Progress)
Bowie State University
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