Alana Sims
Burtonsville
Summary
Dynamic accounting professional with extensive experience at Louise Lisner Hurt Dickson Home, excelling in month-end close and invoicing. Proven track record in enhancing cash flow and implementing efficient billing procedures, showcasing strong analytical skills and effective communication. Adept at payroll administration and financial reporting, consistently improving processes and customer satisfaction.
Overview
26
26
years of professional experience
Work History
Accounting Assistant/AR Coordinator
Louise Lisner Hurt Dickson Home
Washington
03.2016 - Current
- Performed Month End Close and Billing .
- Worked closely with auditors during year-end audits to provide necessary documentation.
- Assisted with accounts receivable activities such as invoicing, collections, and deposits.
- Implemented effective billing procedures, reducing errors and improving customer satisfaction.
- Initiated legal or collection agency intervention for severely overdue accounts.
- Facilitated internal and external audits related to accounts receivable.
- Enhanced cash flow by reducing the average days sales outstanding (DSO).
- Managed AP and AR operations, coordinating staff workflows and reviewing completed work to reduce errors.
- Coordinated with customers via phone calls, emails, or letters in order to collect outstanding payments.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Prepared and processed payroll.
- Knowledge of Point Click Care, MD Medicaid, DC Medicaid, Medicare , My Ability, FSS, ADP, Kronos, RFMS.
Business Office Manager (Temporary)
HCR Manor Care
Silver Spring
10.2014 - 07.2015
- Filled in for Business Office Manager while out on FMLA.
- Reconciled/Completed daily census, bank deposits, and cash posting.
- Assisted with HR activities such as recruitment, interviewing candidates and onboarding new hires.
- Performed month end close procedures and billing for All payers (DC Medicaid, Medicare , MD Medicaid. Private Pay, Managed Care).
- Managed RFMS withdrawals/deposits for residents.
- Reconciled Bank Statements.
- Completed insurance verifications/authorizations.
- Led Triple Check and weekly UR/PPS meetings.
- Communicated with corporate staff, Regional Business Regional Office Manager, Administrator, and Medicaid Specialist in order to collect AR timely.
- Maintained employee records, including payroll, vacation time and benefits information.
- Trained, supervised and evaluated staff performance.
Account Rep
Automotive Finance Corporation
Jessup
03.2014 - 10.2014
- Processed Payroll.
- Handled incoming calls from Dealers related to line of credit, payment, title status.
- Performed lot audits.
Office Manager (Temporary)
Capital In House Consultants
Greenbelt
12.2013 - 03.2014
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Managed office inventory and placed new supply orders.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Provided administrative support for doctor.
Business Office Manager
Sterns Nursing & Rehabilitation Center
Granite City
12.2012 - 12.2013
- Prepared daily Census, verified insurance coverage and obtained prior authorizations.
- Researched and responded to all correspondence.
- Prepared and entered bank deposits and maintained resident banking system.
- Updated the Illinois revenue system.
- Participated in PPS meetings.
- Collected and followed up on outstanding accounts.
Business Office Manager
Woodside Center
Silver Spring
09.2008 - 12.2012
- Directs department in preparation and retention of files/reports according to policies and procedures.
- Prepares budget, financial statements and various reports.
- Responsible for general accounting function including accounts payable, receivable, payroll, and bank reconciliations.
- Handles and records cash transactions.
- Participates in assigned meetings and in-services.
- Meets unit work goals through assignment of staff to Business Office needs.
- Monitors staff performance.
- Evaluates quality and quantity of service accomplished by staff.
- Provides guidelines and instruction in the interpretation of policies, procedures, and practices.
- Performs other duties as assigned.
Business Office Manager
Forest Glen Nursing and Rehab Center
Silver Spring
09.2005 - 09.2008
- Maintained records and communicate information to central accounting for Resident billing.
- Maintained payroll processing per established accounting procedures.
- Maintained personnel files, with personnel reports and assist with benefits administration.
- Organized and maintained resident, personnel, marketing, and resource files.
- Prepared correspondence and other forms / documents needed for daily operations.
- Responded to residents' requests and assist in the coordination of services to residents.
- Assisted in providing and coordinating services to residents, families, and guest.
Assistant Business Office Manager
Leewood Healthcare
Pasadena
06.2004 - 09.2005
- Performed or assisted with the performance of payroll input and hours calculations, personnel file maintenance, ancillary input, receipt of resident account deposits and payments, benefit enrollments, data input and typing.
- Supported the Business Office Manager in planning all aspects of office functions to include interfacing with all other disciplines and departments.
- Assisted the Business Office Manager to monitor the daily operation of the business office and establish priorities and manage records, budgets and supplies.
- Provided support to some of the Business Office Manager functions in the absence of the Business Office Manager.
- Supported and assist with compliance of federal, state, and local rules and regulations related to the operation of the business office.
- Knowlege of ADP, RFMS, and FSS.
- Assisted in Billing of Medicare, Medicaid, and Managed Care.
- Completed work assignments accurately and in a manner prescribed by company policy/deadlines.
- Managed mail distribution.
- Prepared out-going mail for pick-up by the postal service and other letter carrier and put away office supplies.
Account Specialist
Future-Care
Glen Burnie
06.2003 - 06.2004
- Worked with the Business Office Managers and other staff in order to bill and collect Medicare Part A and B claims.
- Familiar with Florida Shared System and HIQA.
- Created and transmitted claims electronically.
- Collected all coinsurance payments from other insurance carriers.
- Reclassed outstanding amounts to proper pay or types to ensure accurate and timely payment.
- Made general ledger entries and adjustments.
- Adjusted, reviewed and reprocessed claims based on denials, remittances, and additional information gathered.
Medicare Technician
Integrated Health Systems
Sparks
05.2000 - 06.2003
- Responsible for the creation and electronic submission of Medicare and B claims.
- Possessed knowledge of Florida Shared System, UB92/04's, ICD9 and procedure codes as well as Medicare billing guidelines.
- Reviewed and analyzed claims to be processed.
- Communicated to facilities to obtain information needed for claims processing, and corrected all claims to ensure payment processing.
- Researched both old and new accounts, and investigated all denials and short pays from Medicare explanation of benefits.
- Complied with rules and regulations that were specified in provider bulletins.
Provider Services Rep
Care First BCBS
Timonium
05.1999 - 05.2000
- Complied with state and federal regulations as well as CMS in order to process Medicare claims efficiently.
- Recommended training updates and courses on claims processing and Medicare billing guidelines to providers.
- Possessed knowledge of Medicare benefits and coverage, and acted as a point to contact for both beneficiaries and health care organizations.
- Received, interpreted, and responded to telephone inquiries from provider benefits, eligibility, and secondary insurance, while maximizing quality of service to customers in an accurate and timely manner.
- Completed adjustments of claims to deduct overpayments and reprocessed underpayments.
- Met and exceeded cash goals on a monthly basis.
Education
Graduate Studies - Health Sciences Management
Towson University
Baltimore, MD01.2002
Bachelor of Science -
Morgan State University
Baltimore, MD01.1999
Skills
- Month end close
- Invoicing
- Accounts receivable
- Billing procedures
- Payroll administration
- Financial reporting
Timeline
Accounting Assistant/AR Coordinator
Louise Lisner Hurt Dickson Home
03.2016 - Current
Business Office Manager (Temporary)
HCR Manor Care
10.2014 - 07.2015
Account Rep
Automotive Finance Corporation
03.2014 - 10.2014
Office Manager (Temporary)
Capital In House Consultants
12.2013 - 03.2014
Business Office Manager
Sterns Nursing & Rehabilitation Center
12.2012 - 12.2013
Business Office Manager
Woodside Center
09.2008 - 12.2012
Business Office Manager
Forest Glen Nursing and Rehab Center
09.2005 - 09.2008
Assistant Business Office Manager
Leewood Healthcare
06.2004 - 09.2005
Account Specialist
Future-Care
06.2003 - 06.2004
Medicare Technician
Integrated Health Systems
05.2000 - 06.2003
Provider Services Rep
Care First BCBS
05.1999 - 05.2000
Graduate Studies - Health Sciences Management
Towson University
Bachelor of Science -
Morgan State University
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