Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Alaysha Hazelwood

Brooklyn

Summary

Hard-working college student with the knowledge of health care, aiming to leverage my abilities to successfully finish the 4 year college major, Psychology, at Bowie State University to obtain a Bachelor’s Degree.

Overview

7
7
years of professional experience

Work History

Daycare Teacher (Infants and Toddlers)

Kindercare
Hanover
02.2024 - Current
  • Maintain a clean environment by changing 20+ diapers daily and regularly sanitizing the surfaces.
  • Create a safe and nurturing environment for up to 12 infants/toddlers collaborating with 3 other caregivers.
  • Clearly communicate and coordinate with parents to understand each child’s specific needs and desires.
  • Administer meals and/or formulas and breast milk, specific to each child’s dietary restrictions, health, and plans including lactose intolerance, allergies, and nut intolerances.

Daycare Teacher (Infants and Toddlers)

Lean On Us Unity Childcare Center
Oxon Hill
03.2022 - 10.2023
  • Maintain a clean environment by changing 20+ diapers daily and regularly sanitizing the surfaces.
  • Create a safe and nurturing environment for up to 12 infants/toddlers collaborating with 3 other caregivers.
  • Clearly communicate and coordinate with parents to understand each child’s specific needs and desires.
  • Administer meals and/or formulas and breast milk, specific to each child’s dietary restrictions, health, and plans including lactose intolerance, allergies, and nut intolerances.

Patient Service Coordinator

Spa Creek Genesis Healthcare
Annapolis
06.2019 - 08.2022
  • Provided front-desk support and greeted patients, ensuring a welcoming and efficient check-in/check-out process for an average of 40+ patients daily.
  • Scheduled and confirmed appointments using electronic health record (EHR) systems, reducing scheduling errors and improving patient satisfaction.
  • Verified insurance information and collected copayments, maintaining accurate patient records in compliance with HIPAA regulations.
  • Answered high-volume phone calls and routed inquiries to appropriate departments with professionalism and empathy.
  • Coordinated with nurses, physicians, and administrative teams to streamline patient flow and resolve issues quickly.
  • Maintained organized documentation and helped process referrals, lab orders, and prior authorizations.

Intern

Autumn Lake Healthcare
Glen Burnie
06.2018 - 08.2018
  • Greeted 20-30 guests each shift, coordinated check in, handed out daily activity favorites including hair, nails, toes, serve meal, etc., and directed patients to the dining/activity hall.
  • Maintained an organized, clean professional work space and dining/activity hall.
  • Maintained 20+ patient records within while filing all HIPAA regulations.
  • Cleaned and prepared stations for the nurses to perform their total care routines (blood pressure, initiating treatment, administering medications, prepare IVs, draw blood, etc).

Education

Bachelor’s Degree - Psychology

Bowie State University
Bowie, MD
04.2025

Highschool Diploma - Biomedical Program (BMAH)

Glen Burnie High School
Glen Burnie, MD
05.2020

Skills

  • Hospitality
  • Teamwork
  • Empathy
  • Customer Service
  • Food service
  • Leadership
  • Communication
  • Mathematics
  • Medical Terminology
  • Computer Software Programs
  • Email
  • Microsoft Office
  • Microsoft Word
  • Microsoft PowerPoint
  • Microsoft Excel
  • Outlook
  • Canva (Graphic design)
  • Graphic Designing

Awards

  • National Society of High School Scholars (NSHSS)
  • Assistant Secretary and promoted to Secretary of NAACP Youth and College Division
  • Sudden Infant Death Syndrome & Safe Sleep Practices Certificate
  • ADA Certificate
  • Emergency Disaster Preparedness Certificate
  • CPR Certificate

Timeline

Daycare Teacher (Infants and Toddlers)

Kindercare
02.2024 - Current

Daycare Teacher (Infants and Toddlers)

Lean On Us Unity Childcare Center
03.2022 - 10.2023

Patient Service Coordinator

Spa Creek Genesis Healthcare
06.2019 - 08.2022

Intern

Autumn Lake Healthcare
06.2018 - 08.2018

Bachelor’s Degree - Psychology

Bowie State University

Highschool Diploma - Biomedical Program (BMAH)

Glen Burnie High School

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Alaysha Hazelwood