Alejandra Flores Villeda
Glen Burnie
Summary
Proactive healthcare professional specializing in patient care coordination and electronic health records management. Enhances patient outcomes through education and effective communication while maintaining strict confidentiality of sensitive data.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Dr.Alice Tanner
11.2021 - Current
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared and administered medications to alleviate patient symptoms.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Answered telephone calls to offer office information, direct calls to staff and appointment requests.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Cashier/Server
Pats Select Pizza And Grill
07.2017 - 10.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about menu and resolved customer concerns to enhance satisfaction.
- Identified customer needs and made tailored product recommendations to drive sales.
- Demonstrated product features and addressed questions, effectively redirecting objections to emphasize positive aspects.
Education
Bachelor of Science - Public Health Science
University of Maryland
MD06-2027
Transfer Credits - Biology
Anne Arundel Community College
Arnold, MD05-2023
High School Diploma -
Old Mill Senior High School
Millersville, MD06-2021
Skills
- Proficient in vital signs measurement, ensuring accurate and timely monitoring of patient health
- Experienced in electronic health records management, maintaining confidentiality and accuracy of patient data
- Skilled in patient scheduling, optimizing appointment flow and minimizing wait times
- Certified in immunization administration providing safe vaccinations to patients
- Skilled in patient care coordination, collaborating with healthcare teams to deliver comprehensive and personalized care
Languages
- Spanish
- English
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Certified Clinical Medical Assistant
Dr.Alice Tanner
11.2021 - Current
Cashier/Server
Pats Select Pizza And Grill
07.2017 - 10.2021
Bachelor of Science - Public Health Science
University of Maryland
Transfer Credits - Biology
Anne Arundel Community College
High School Diploma -
Old Mill Senior High School