Alessia O'Dell

• Enhanced accreditation process by streamlining documentation and record-keeping procedures.
• Assisted secondary and post secondary schools in timely completion of accreditation self study components.
• Improved overall compliance by conducting thorough audits and providing constructive feedback to program coordinators, instructors and CTE directors.
• Facilitated successful re-accreditation efforts by collaborating with stakeholders to address areas of improvement identified during reviews.
• Assisted in the development of policies and procedures to support best practices for accreditation processes.
• Ensured accuracy of accreditation reports, maintaining up-to-date records and tracking progress towards specific goals.

• Plan, organize, and teach curriculum content in support of course outcomes.
• Using applicable technology and andragogical principles, to teach course content via an appropriate delivery format (may include face-to-face, hybrid, online, and remote instruction).
• Facilitate appropriate instructional activities that promote student engagement and learning.
• Evaluate student performance using assessment tools as directed by the department, where appropriate; inform students in a timely manner of their progress

Provide appropriate instruction, learning experiences, and management of a performance based culinary arts program for secondary student's. Develop, select, and modify instructional plans and materials to meet the needs of all students. Assist in preparing students for entry level jobs and post-secondary education opportunities in culinary arts.

Provide instruction and training for student's of all ages in the culinary arts.

Design Culinary courses and Instruct Adult learners in hands on Culinary Courses.

Working in an advisory capacity to promote, encourage and improve the county's general economic well-being , providing feedback to the BOCC on policies affecting economic development and serving as an ambassador in recruiting businesses(food service/culinary) and promoting Calvert County to business prospects.

Consultant/Shift Leader Instructing and training employees in a Hospital setting in Safety and Sanitation in the Food & Nutrition Department.

Developed and launched online training system for all food service staff.

Developed recipes and created menus for a locally sourced restaurant. Ensured consistent high quality; minimized food costs; exercised portion control and established profitable menu pricing. Aligned seasonal plans with ingredient availability and key area events for optimal promotions.

Trained and supervised a staff of 40.

Working in a restaurant/hospitality facility starting in high school. Started as a bus girl and working through all positions in a restaurant, both front and back of house. Supervised and organized catering of up to 4000 guests. Promoted to Sous Chef and Executive Management Team. Developed and launched several entertainment initiatives. Supervised a staff of up to 250 employees.

Set dining tables to prepare for diverse types of events and follow strict service standard . Resolved guests complaints while maintaining positive customer environment. Greeted and assisted guests by gathering information pertaining to reservations or requests. Trained new employees, demonstrating best methods for serving clients and guests. Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates. Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals

Completion of quotes on auto, homeowners, umbrella and personal article policies. Executed all steps for issuing of same policies. Licensed to sell Insurance in Maryland, Delaware and District of Columbia.

Executed all claims activities necessary in the investigation, evaluation, negotiation and settlement of all property damage and bodily injury claims, in compliance with applicable laws and regulations.

Executed all claims activities in the investigation and evaluation of Workers Compensation claims in compliance with all applicable laws and regulations.

Reviewed approved,deferred and rejected claims to determine whether benefits, limitations and exclusions were properly applied. Assisted in determining work procedures and in assigning duties to claims reviewers. Responsible for training and supervising up to twelve employees.

General office duties related to fingerprint examination.