Alex Balthrop
Millersville,MD
Overview
11
11
years of professional experience
Work History
Pest Control Technician
Weir Pest
08.2024 - Current
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Performed general pest control solutions such as bed bug and termite inspections and treatments.
- Completed required treatment documentation while on-site and returned paperwork to office for processing.
- Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
- Trained new technicians in safety protocols and pest identification, enhancing overall skill set of team.
Warehouse Assistant
Lidl
11.2023 - 12.2024
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Loaded and unloaded delivery trucks promptly for further distribution.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
Shift Leader
Cold Stone Creamery
09.2021 - 11.2023
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
- Coordinated with vendors to ensure timely delivery of products while maintaining strong professional relationships.
- Enhanced team efficiency by leading shift changeovers, ensuring smooth operations without downtime.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service delivery.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Shift Supervisor
Krispy Kreme
09.2016 - 06.2018
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
- Trained new hires to perform cross-training exercises with experienced workers.
- Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
- Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
Child Care Aide
School Aged Child Care
12.2014 - 06.2016
- Managed behavioral issues in a calm, professional manner, utilizing effective behavior management techniques.
- Observed individual learning styles among children under care to create customized approaches tailored towards their unique needs.
- Developed strong relationships with families, fostering open communication and mutual trust.
- Facilitated sensory play experiences to enhance fine motor skills development among young learners.
- Implemented creative art projects as a means of self-expression and exploration for the children in care.
- Ensured cleanliness and organization of the childcare facility, adhering to health and safety regulations.
- Increased language skills through engaging read-alouds, storytelling sessions, and interactive word games.
- Administered first aid when necessary, maintaining proper documentation and communication with parents.
- Provided assistance with homework assignments, reinforcing classroom concepts and promoting academic success
Education
High school diploma -
Arundel High School
Gambrills, MD05.2016
Skills
- Pest removal
- Safety protocols
- Chemicals handling
- Equipment and tools
- Appointment scheduling
- Vehicle maintenance
- Creative problem solving
- Cash handling
- Employee training
- Inventory control and record keeping
- Adaptive learning
Timeline
Pest Control Technician
Weir Pest
08.2024 - Current
Warehouse Assistant
Lidl
11.2023 - 12.2024
Shift Leader
Cold Stone Creamery
09.2021 - 11.2023
Shift Supervisor
Krispy Kreme
09.2016 - 06.2018
Child Care Aide
School Aged Child Care
12.2014 - 06.2016
High school diploma -
Arundel High School