Alex Balthrop
Millersville,MD
Overview
11
11
years of professional experience
Work History
Pest Control Technician
Weir Pest
Severn, MD
08.2024 - Current
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Performed general pest control solutions such as bed bug and termite inspections and treatments.
- Completed required treatment documentation while on-site and returned paperwork to office for processing.
- Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
- Trained new technicians in safety protocols and pest identification, enhancing overall skill set of team.
Warehouse Assistant
Lidl
Bowie, MD
11.2023 - 12.2024
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Loaded and unloaded delivery trucks promptly for further distribution.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
Shift Leader
Cold Stone Creamery
Gambrills, MD
09.2021 - 11.2023
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
- Coordinated with vendors to ensure timely delivery of products while maintaining strong professional relationships.
- Enhanced team efficiency by leading shift changeovers, ensuring smooth operations without downtime.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service delivery.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Shift Supervisor
Krispy Kreme
Gambrills, MD
09.2016 - 06.2018
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
- Trained new hires to perform cross-training exercises with experienced workers.
- Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
- Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
Child Care Aide
School Aged Child Care
Anne Arundel County, MD
12.2014 - 06.2016
- Managed behavioral issues in a calm, professional manner, utilizing effective behavior management techniques.
- Observed individual learning styles among children under care to create customized approaches tailored towards their unique needs.
- Developed strong relationships with families, fostering open communication and mutual trust.
- Facilitated sensory play experiences to enhance fine motor skills development among young learners.
- Implemented creative art projects as a means of self-expression and exploration for the children in care.
- Ensured cleanliness and organization of the childcare facility, adhering to health and safety regulations.
- Increased language skills through engaging read-alouds, storytelling sessions, and interactive word games.
- Administered first aid when necessary, maintaining proper documentation and communication with parents.
- Provided assistance with homework assignments, reinforcing classroom concepts and promoting academic success
Education
High school diploma -
Arundel High School
Gambrills, MD05.2016
Skills
- Pest removal
- Safety protocols
- Chemicals handling
- Equipment and tools
- Appointment scheduling
- Vehicle maintenance
- Creative problem solving
- Cash handling
- Employee training
- Inventory control and record keeping
- Adaptive learning
Timeline
Pest Control Technician
Weir Pest
08.2024 - Current
Warehouse Assistant
Lidl
11.2023 - 12.2024
Shift Leader
Cold Stone Creamery
09.2021 - 11.2023
Shift Supervisor
Krispy Kreme
09.2016 - 06.2018
Child Care Aide
School Aged Child Care
12.2014 - 06.2016
High school diploma -
Arundel High School