Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alex Cole

Gilcrest,Colorado

Summary

Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.

Developed strong leadership, organizational, and customer service skills in fast-paced retail environment, seeking to transition into new field. Demonstrates expertise in team management and operational efficiency, with focus on achieving business objectives. Committed to leveraging these transferable skills to deliver results in new and dynamic role.

Offering excellent leadership and team-building skills to foster positive retail environment, eager to learn and grow in this role. Brings solid understanding of customer service and retail operations, combined with strong organizational and problem-solving abilities. Ready to use and develop leadership and retail management skills in my next role.

Overview

4
4
years of professional experience

Work History

Store Manager

Doller Tree
10.2023 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • successfully achieved stores shrink goal year over year,
  • successfully implementing price evolution and multi price.

Seasonal Teamlead

Walmart
01.2022 - 09.2023
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • trained and certified associates on all heavy equipment.
  • led stores safety meetings for all management .

Education

GED -

Na
Na

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Customer service management

Timeline

Store Manager

Doller Tree
10.2023 - Current

Seasonal Teamlead

Walmart
01.2022 - 09.2023

GED -

Na
Alex Cole