Summary
Overview
Work History
Education
Skills
Certificationsskills
Timeline
Generic

ALEX D. JENIFER

Waldorf

Summary

I'm very motivated, accommodating, patient, self confident, and have personal and professional dedication to public service. Strong leadership skills with proven experience in retail, customer service, public safety, and community. Dedicated work ethic, with solid knowledge of a variety of tools using battery, electrical, or non power operated, as well as electronics. I'm a team player with professional achievement and experience with supervision. I'm always open and eager to learn new skills.

Overview

12
12
years of professional experience

Work History

CEO -Freelancer

AI Visions
08.2021 - Current
  • Followed safety protocols to minimize workplace accidents.
  • Utilized GPS to plan routes and stay on schedule when going to different locations
  • Used and operated various types of tools such as power saws, sanders, grinders, forklifts, and basic hand tools.
  • Installed new locks, door handles, door closers, and light fixtures
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Performed preventive maintenance and repairs on various types of equipment.
  • Responded immediately to emergency repairs and other maintenance requests.
  • Inspected, tested and adjusted mechanical and basic electrical systems to facilitate proper functioning.
  • Fix and patch drywall work, painting, carpet cleaning, trash hauling, power washing home and vehicles, flooring- laminate and tile, and television mounts (conceal and non-conceal wire placement)

Freelancer

Drummond Projects
01.2023 - 12.2023
  • Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
  • Negotiated contracts with both clients and vendors effectively, ensuring mutually-beneficial terms were agreed upon.
  • Enhanced client satisfaction by delivering high-quality work within deadlines.
  • Analyzed user feedback to gather input and identify areas required for improvement.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Inspected and maintained equipment to keep items in top working condition.
  • Installed new locks, door handles, and door closers.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Liaised with vendors to ensure timely delivery of essential parts and materials for repairs or replacements.
  • Coordinated efficient driving routes to avoid delays.

Entrepreneur

Capitol Cleaning LLC
11.2020 - 01.2023
  • Improved customer satisfaction with exceptional project management skills and timely delivery of services.
  • Resolved client issues promptly, maintaining professional relationships and ensuring repeat business.
  • Interacted well with customers to build connections and nurture relationships.
  • Fostered strong relationships with suppliers, negotiating favorable terms to reduce costs and improve product quality.

Officer

Court Services and Offender Supervision Agency (CSOSA)
02.2018 - 06.2021
  • Handled the daily operations by responding to all incidents, and made sure requirements were met
  • Screen clients entering building through x-ray and magnetometers for weapons, and contraband
  • Arrest clients when necessary for failing to obey rules and regulations
  • Composed daily reports
  • Defused any conflicts or situations between clients and staff
  • Encouraged clients to stay on track and staying focus with short motivation conversation
  • Trained new officer to site, opened and closed site, other daily duties assigned

Lead Officer

Paragon System
10.2015 - 02.2018
  • Handled the daily operations by responding to all incidents, and making sure requirements were met
  • Supervised approximately 15-20 officers
  • Made sure posts were staffed appropriately and provided direct supervision for officers
  • Maintained order and discipline of officers in accordance with all post orders and contract agreements
  • Did all roving patrols and cite checks for the Washington aqueduct
  • Uniform and equipment inspections and credentials check
  • Train all new employees

Armed SPO Supervisor

Stratus Security Management Inc
03.2015 - 09.2015
  • Supervise 22 officers, responded to all incidents, and met with contractors monthly
  • Enforce regulations and policies for the site pertaining to personnel, visitors, and premises
  • Daily Officer compliance inspections regarding their uniform, protective equipment, restraint devices and weapons
  • Prepared command reports, logs, and emails as needed
  • Interviewed and trained all new employees
  • Conducted vehicle maintenance

Sales Supervisor

Best Buy
06.2014 - 10.2014
  • Supervised 10 sale associates, including scheduling, coaching, training, monitoring, hiring, motivating, developing and ensuring staff were prepared to engage with customers to meet sales quota
  • Developed and created business plans for the retail departments to ensure sales goals were met and customers were satisfied
  • Responsible for sale advertisement, and strategies for sales floor deals and sales
  • Merchandise sales department, address employee/customer issues, communicated daily with in-store management and reported weekly to the district sales managers

Senior Loss Prevention Associate

Best Buy
01.2013 - 06.2014
  • While providing oversight for the position previously held, my other duties included coaching, training, and preparing work schedules for 12 associates, performing inventory stock counts for product accountability, shipping and receiving store products and merchandise

Education

No Degree - Business Administration And Management

Hampton University
Hampton, VA

Graduate - Diploma

Paul Laurence Dunbar High School
06.2004

Skills

  • Carpentry, Painting, Plumbing, Patching
  • Client relationship building
  • Proficient with several tools
  • Operations management
  • Basic electrical
  • Management team leadership
  • Analytical and critical thinker
  • Sales growth
  • Handcuffing, expandable baton, OC spray Adult First Aid/CPR
  • Microsoft Office, Apple certified for sales and use

Certificationsskills

  • Knowledgeable in carpentry, painting, plumbing, basic electrical.
  • Certified in handcuffing, expandable baton, OC spray, Adult First Aid/CPR.
  • Microsoft Office (Word, Excel, Power Point).
  • Apple certified for sales and use.

Timeline

Freelancer

Drummond Projects
01.2023 - 12.2023

CEO -Freelancer

AI Visions
08.2021 - Current

Entrepreneur

Capitol Cleaning LLC
11.2020 - 01.2023

Officer

Court Services and Offender Supervision Agency (CSOSA)
02.2018 - 06.2021

Lead Officer

Paragon System
10.2015 - 02.2018

Armed SPO Supervisor

Stratus Security Management Inc
03.2015 - 09.2015

Sales Supervisor

Best Buy
06.2014 - 10.2014

Senior Loss Prevention Associate

Best Buy
01.2013 - 06.2014

Graduate - Diploma

Paul Laurence Dunbar High School

No Degree - Business Administration And Management

Hampton University
ALEX D. JENIFER