Alexa Thomas
Glen Burnie
Summary
Well-qualified Human Resources professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
6
6
years of professional experience
Work History
HR Generalist
The National Security Agency (NSA)
10.2022 - Current
- Coached managers on effective performance management techniques, fostering a culture of continuous improvement among staff members.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
- Served as a trusted advisor to employees at all levels of the organization regarding workplace policies.
- Provided thoughtful and engaging new employee onboarding presentations to energize workforce and set organizational expectations.
Executive Assistant
The National Security Agency (NSA)
02.2021 - 10.2022
- Provided exemplary executive staff support to leadership across daily operational planning, and coordination of activities throughout the organization
- Represented the organization as the first line of contact for incoming calls and visitors, and for gaining access on NSA’s behalf to various senior government officials
- Compiles information and utilization of existing knowledge to draft and prepare communication for organization leadership
- Onboards new employees into the organization through badging and accesses
- Coordinates with the staff of senior government officials to facilitate critical functions
- Collaborates with various government agencies to organize and facilitate high level visits to NSA
- Maintain the organization’s newsletter, keeping employees abreast of pertinent information, while maintaining readership for all.
- Processed travel expenses and reimbursements for executive team and senior management group.
Office Manager
National Security Agency (NSA)
06.2018 - 02.2021
- Provided executive assistance to senior leadership through calendar and action management
- Facilitates acquisition support through budget planning, financial execution, and contact management
- Administered and consolidated award funds to ensure organization health was sustained
- Coordinated all conference and training requests
- Implemented policy to properly ensure visitors had access to NSA spaces on behalf of leadership
- Partnered with various organizations to have briefs delivered on agency advancement to the workforce.
Technical Recruiter
Arena Technical Resources
02.2022 - 06.2018
- Worked in conjunction with prime contractors to onboard employees
- Utilized databases to scout and screen prospective employees for a variety of available positions
- Performed introductory interviews with employees
- Organized and assisted in the organization of personnel records.
Education
M.S. Human Resource Management -
University of Maryland Global Campus, College Park, MD
01.2021
NSA Emerging Leadership Program
01.2019
B.S. Family Science, Minor: Religious Studies -
University of Maryland College Park
01.2017
Skills
- Critical Thinking
- Time & Calendar Management
- Attention to Detail
- Leadership Training
- Problem Solving
- Active Listening
- Website Management/Creation
- Microsoft Office
- Note Taking
- Liaising
- Customer Relationship Management
- Management Development
Personal Information
Title: Human Resource Generalist
Awards
- Organizational Employee of the Month (November 2020)
- Various NSA Awards and Accolades Available Upon Request
Timeline
HR Generalist
The National Security Agency (NSA)
10.2022 - Current
Technical Recruiter
Arena Technical Resources
02.2022 - 06.2018
Executive Assistant
The National Security Agency (NSA)
02.2021 - 10.2022
Office Manager
National Security Agency (NSA)
06.2018 - 02.2021
M.S. Human Resource Management -
University of Maryland Global Campus, College Park, MD
NSA Emerging Leadership Program
B.S. Family Science, Minor: Religious Studies -
University of Maryland College Park
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