Quality-focused and results-driven Customer Service Executive and Coordinator with over 11 years of diverse experience across customer service, sales, logistics, and technical support. Adept at developing strategic solutions that enhance operational efficiency, reduce costs, and improve customer satisfaction. Demonstrated expertise in negotiating high-stakes deals, managing complex projects, and leading crossfunctional teams to achieve organizational goals. Possesses a deep understanding of market dynamics, with a proven track record of delivering consistent results in high-pressure environments.