Summary
Overview
Work History
Education
Skills
Technical Tools
Timeline
Generic

Alexander Carr

Baltimore

Summary

Detail-oriented and collaborative Product Analyst with experience supporting federal government initiatives in the healthcare technology space. Currently working on a contract with the Centers for Medicare and Medicaid Services (CMS), contributing to the Health Plan Management System (HPMS) platform.

Overview

2
2
years of professional experience

Work History

Product Analyst

Softrams
Baltimore
07.2023 - Current
  • Gathered and documented project requirements from stakeholders, translating them into clear user stories with acceptance criteria.
  • Maintained and prioritized the product backlog, refining it based on stakeholder feedback and participating in sprint planning meetings to commit to sprint goals.
  • Collaborated with development, design, and quality assurance teams to ensure a shared understanding of requirements, clarifying ambiguities, and facilitating communication to ensure alignment.
  • Validated completed features against acceptance criteria and user expectations, providing feedback and coordinating adjustments with the development team.
  • Facilitated regular communication with stakeholders, providing updates on project progress, gathering feedback, and managing expectations, alongside providing training and support to ensure smooth adoption of new features.
  • Contributed to process improvements through participation in retrospectives, while also providing insights into user needs, market trends, and industry best practices to drive product innovation.

Education

BBA - Educational Leadership And Management

Towson University
Baltimore, MD
12-2022

Skills

  • Agile Methodologies, Requirement Analysis, Backlog Management, Cross-Functional Collaboration, Quality Assurance, Stakeholder Communication, Regulatory Compliance, Data Analysis, Process Improvement

Technical Tools

  • Jira, Confluence, SQL, Figma, Microsoft Suite, Copilot

Timeline

Product Analyst

Softrams
07.2023 - Current

BBA - Educational Leadership And Management

Towson University
Alexander Carr