Alexander Hanlen
Rockville
Summary
Motivated and experienced professional with over 20 years of diverse work experience in customer service, retail, and self-employment. Skilled in communication, leadership, and problem-solving, with a commitment to delivering high-quality service. Seeking a new opportunity to leverage my skills while learning more about the Cannabis industry.
Overview
10
10
years of professional experience
Work History
Contractor
Self-Employed
01.2020 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Lead teams of 10-40 people, generating upwards of $3000 an hour.
Title Processor
Universal Title
03.2015 - 12.2019
- Promoted teamwork within the department through active collaboration on tasks such as deed preparation and lien release tracking.
- Maintained accuracy in documentation by diligently proofreading legal descriptions, tax records, and loan documents.
- Enhanced client satisfaction by efficiently managing and organizing title documents for real estate transactions.
- Expedited transaction processes by promptly addressing inquiries from buyers, sellers, lenders, and realtors regarding title matters.
- Process 80-100 files a month, totaling over $5million in revenue.
Education
Washington College
Chestertown, MD01.2008
Montgomery College
Rockville, MD01.2007
High School Diploma -
Bethesda-Chevy Chase High School
Bethesda, MD01.2006
Skills
- Customer Service Excellence
- Team Leadership & Training
- Problem-Solving & Conflict Resolution
- Time Management & Organization
- Communication & Interpersonal Skills
- Inventory & Order Management
- Proficient in Microsoft Office
- Computer Knowledge
- Teamwork and collaboration
- Customer service
- Friendly, positive attitude
Timeline
Contractor
Self-Employed
01.2020 - Current
Title Processor
Universal Title
03.2015 - 12.2019
Montgomery College
High School Diploma -
Bethesda-Chevy Chase High School
Washington College
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