Detail-oriented and driven Information Science student with hands-on experience in data analysis, programming, and technical troubleshooting. Proficient in Python, R, MySQL, and JavaScript, with strong knowledge of data structures, databases, and cybersecurity fundamentals. Experienced in using tools like Excel, Wireshark, and Cisco Packet Tracer to analyze data, solve problems, and support system operations. Adept at communicating complex concepts clearly, working collaboratively across teams, and leading initiatives—as demonstrated through project work and leadership roles. Passionate about leveraging technology to drive insight, efficiency, and innovation in real-world environments.
● Swiftly delivered prepared food and beverages from the kitchen to designated tables.
● Streamlined food service by expediting orders at the kitchen pass, verifying completeness and adherence to special requests before delivery.
● Maintained a clean and organized dining area by efficiently removing used dishes, utensils, and glassware, contributing to a pleasant guest experience. ● Supported servers and kitchen staff by assisting with carrying plates, maintaining table settings, and completing side tasks to optimize restaurant flow.
● Demonstrated effective customer service and product knowledge, resulting in a promotion to a higher department.
● Assisted customers with technology-related questions and recommended suitable products.
● Conducted product demonstrations and provided technical support to customers.
● Troubleshooted and resolved common tech issues for customers, including printer setup, software installation, and basic device connectivity problems, enhancing the overall customer experience.
● Maintained a clean and organized store environment while ensuring customers have a positive experience.
● Assisted customers in finding suitable products and handled transactions efficiently.
● Developed strong communication and customer service skills through daily interactions with customers. ● Adapted to changing store promotions and sales events, effectively communicating new offers to customers.
Data Analysis, Information Security, Cyber-Threat Analysis, Data Engineering, User Experience Design, Software Development, User Interface Design, and Web Development