Dedicated retail associate with proven experience in customer service and sales support. Skilled in problem-solving and effective communication, contributing to enhanced customer satisfaction and team success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Best Buy Inc
Owings Mills
06.2025 - Current
Assisted customers in product selection and provided tailored recommendations.
Maintained product displays and ensured cleanliness throughout the sales floor.
Processed transactions accurately using point-of-sale systems.
Collaborated with team members to meet daily sales goals and objectives.
Handled customer inquiries and resolved issues promptly and professionally.
Stocked shelves with new merchandise and organized inventory effectively.
Participated in training sessions to enhance product knowledge and sales techniques.
Engaged customers through friendly conversation to build rapport and trust.
Helped customers find specific products, answered questions, and offered product advice.
Greeted customers and provided exceptional customer service.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Handled customer complaints in a professional manner.
Provided accurate information about products, prices and services.
Lifeguard
Jewish Community center
Owings Mills
04.2022 - 05.2025
Monitored pool activities to ensure safety and compliance with regulations.
Administered first aid and rescue techniques in emergency situations.
Enforced pool rules and guidelines for member safety and enjoyment.
Conducted routine safety checks on equipment and facilities.
Led swim instruction sessions for children and adults of varying skill levels.