Alexandrea N. McIntosh-Ogunfolu
Silver Spring
Summary
Healthcare Administration professional with a proven ability to align business objectives with established administrative and outreach management paradigms, thus enabling optimal results. Carrying a community-centric focus, expertise spans healthcare, outreach management, cross-functional leadership, diverse communications, in addition to management of projects, events, and client relationships. Driven to improve and take innovative approaches to solve complex challenges continuously. An exceptionally dedicated professional with a genuine interpersonal savvy that fosters partnerships.
Overview
9
9
years of professional experience
Work History
Infectious Disease Program Manager
CCI Health & Wellness Services
07.2020 - Current
- Manage the development and facilitation of an HIV program through an HRSA Federal Grant, including leadership and coordination of educational training for clinical staff, and community partners.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Optimize and otherwise improve processes, including billing and program policies or practices
- Support the roll-out of data tracking and reporting systems with healthcare analytics to enable data-driven decision-making and guidance
- Initiate all program outreach and awareness efforts for the organization to increase funding sources and liaise between the company and health department regarding COVID-19 pandemic measures
- Develop and continuously review HIV and Infectious Disease policies within the organization
- Expanded programmatic services across counties.
- Built teams to address project goals and objectives for multiple projects ( HIV Workgroup )
- Streamlined operations by coordinating cross-functional teams and aligning project goals with organizational objectives.
- Led program initiatives to deliver high-quality outcomes within established timelines and budgets.
Health Outreach Team Lead
The Coordinating Center, WISH Program
02.2018 - 06.2020
- Initiated all organizational outreach efforts, establishing a comprehensive plan to maximize outreach
- Navigated community outreach, educating community partners (e.g., Nexus Montgomery) while coordinating the execution and timelines of various outreach projects
- Aligned objectives with various partners and industries, including long-term care, independent living, senior housing, and community health departments
- Completed various administrative tasks, including documentation, meeting facilitation, customer service, etc
- Interviewed, trained, and mentored peers on outreach and program overview practices
- Led a team of seven Health Coaches regarding outreach and new client recruitment
- Served as a member of Community Health Partners, Diversity and Inclusion Committee, and the Professional Development and Education Committee
Senior Clinical Operations Representative
Children’s National Medical Center, School Based Wellness Center
02.2016 - 02.2018
- Conducted outreach efforts regarding pioneer research and preventative adolescent health
- Administered and streamlined data entry, charting, electronic health records, filing, scheduling, supply management, grant writing, and insurance verification processes while ensuring HIPAA compliance
- Advanced the development of learning and education along with training new employees
Education
Master of Science (MS) - Healthcare Administration
University of Maryland University College
Upper Marlboro, Maryland01.2018
Bachelor of Science (BS) - Biology
University of Maryland Eastern Shore
Princess Anne, Maryland01.2012
Skills
- Project planning
- Budget management
- Cross-functional collaboration
- Flexible and adaptable
- Community outreach
- Healthcare compliance
- Quality improvement
- Time management
Timeline
Infectious Disease Program Manager
CCI Health & Wellness Services
07.2020 - Current
Health Outreach Team Lead
The Coordinating Center, WISH Program
02.2018 - 06.2020
Senior Clinical Operations Representative
Children’s National Medical Center, School Based Wellness Center
02.2016 - 02.2018
Bachelor of Science (BS) - Biology
University of Maryland Eastern Shore
Master of Science (MS) - Healthcare Administration
University of Maryland University College
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