ALEXANDRU DOGA
Chișinău
Summary
Results-driven professional with a strong background in customer support, data entry, and business development. Skilled in managing client relationships, resolving inquiries efficiently, and providing exceptional service to enhance customer satisfaction. Experienced in accurate data management, reporting, and analysis to support business operations. Proven ability to identify growth opportunities, contribute to strategic initiatives, and support sales and marketing efforts. Adept at multitasking in fast-paced environments while maintaining attention to detail and achieving measurable results.
Overview
6
6
years of professional experience
Work History
Business Development Manager
Utilities One
Chișinău
06.2025 - 08.2025
- Conducted market research to identify new business opportunities and trends.
- Managed client relationships, ensuring alignment with their needs and expectations.
- Facilitated negotiations and contract discussions with potential clients and partners.
Account Manager
Archerhub
Chișinău
04.2025 - 06.2025
- Conducted regular check-ins to address concerns and provide updates.
- Documented account activities using CRM software to maintain accurate records.
Data Entry Specialist
Alvys
Chișinău
07.2024 - 03.2025
- Entered and maintained data in company databases for accuracy and completeness.
- Reviewed documents for errors and ensured proper formatting before entry.
- Managed multiple data entry projects with strict adherence to deadlines.
- Collaborated with team members to resolve data discrepancies efficiently.
Customer Support
AirHelp
Chișinău
04.2023 - 05.2024
- Provided personalized customer support by responding to inquiries promptly and accurately.
- Provided customer support via phone, email, and social media platforms.
- Conducted regular training sessions for new staff members on company policies and procedures related to Customer Support.
Customer Support
Yango
Chișinău
08.2022 - 04.2023
- Created detailed documentation of customer support cases in company database.
- Performed data entry tasks for customer support requests.
Patient Attendant
Medpark International Hospital
Chișinău
04.2019 - 08.2022
- Monitored patient vital signs and reported changes to nursing staff.
- Facilitated communication between patients, families, and healthcare providers.
- Participated in training new staff on patient care protocols and procedures.
- Ensured cleanliness and safety of patient environments in compliance with hospital standards.
Education
University -
Universitatea de Medicină și Farmacie "Nicolae Testemițanu"
Chișinău05.2026
Lyceum -
Liceul Teoretic "Mihail Kogălniceanu"
Chișinău05.2022
Skills
- Data Entry
- Customer Support
- Organizational skills
- Database Management
- Office software usage
- Problem-solving
- Team collaboration
- Market understanding
- Research
- Operations
Languages
- Romanian
- Russian
- English
Timeline
Business Development Manager
Utilities One
06.2025 - 08.2025
Account Manager
Archerhub
04.2025 - 06.2025
Data Entry Specialist
Alvys
07.2024 - 03.2025
Customer Support
AirHelp
04.2023 - 05.2024
Customer Support
Yango
08.2022 - 04.2023
Patient Attendant
Medpark International Hospital
04.2019 - 08.2022
University -
Universitatea de Medicină și Farmacie "Nicolae Testemițanu"
Lyceum -
Liceul Teoretic "Mihail Kogălniceanu"
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