Alexandru Ozcan
Chisinau,HI
Summary
Dynamic sales professional with expertise in mobile services and tailored solutions for clients. Known for exceeding sales objectives and enhancing customer loyalty and brand awareness. Proficient in evaluating customer needs and delivering high-quality service in fast-paced situations. Strong analytical skills and technical knowledge support effective decision-making and market expansion.
Overview
3
3
Languages
1
1
Certification
2027
2027
years of professional experience
Work History
Agent Sales
Moldcell S.A
Hincesti
09.2022 - Current
- Sold smartphones and gadgets through tailored recommendations to increase sales.
- Promoted Moldcell services to deliver optimal mobile solutions for customers.
- Promoted Moldcell brand values and services to enhance customer engagement.
- Resolved customer inquiries promptly across multiple communication channels.
- Resolved service issues with prompt follow-up and support for enhanced satisfaction.
- Maintained accurate records of customer interactions and processed accounts efficiently.
- Collaborated with teams to develop strategic initiatives that improved customer experience.
- Processed payments accurately via cash, check, or credit card according to guidelines.
Commercial Database Operator
Ayiria SRL
Chisinau
08.2022 - 09.2022
- Ensured accurate and complete data entry into database systems to support reliable information access.
- Operated database systems to guarantee data integrity and availability.
- Updated database records promptly to maintain current information.
- Adjusted internal application data to accurately reflect received orders, enhancing order processing.
- Maintained confidentiality and security of sensitive data throughout operations.
- Communicated effectively with Turkish clients via email and Zoom.
- Edited product descriptions for clarity and appeal, improving customer engagement.
- Documented procedures for database operations and maintenance tasks.
KA Manager
Moldcell S.A
Chisinau
- Maintained, developed, and managed corporate client portfolio in central region.
- Acquired new corporate clients through targeted outreach strategies.
- Established professional relationships with corporate clients to enhance service delivery.
- Conducted visits to allocated client portfolio for relationship strengthening.
- Presented and promoted Moldcell services and products to potential clients.
- Achieved established KPIs through strategic client engagement initiatives.
Education
University - Faculty of Mechanical and Electrical Engineering
Universitatea Din Petroșani
Petrosani09-2026
High school -
Liceul Teoretic , Mihail Sadoveanu
Hincesti05-2021
Skills
- Decision making
- Sales forecasting
- Customer support
- Database management
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Office
- Attention to detail
- Time management
- Adaptability
- Multitasking
- Teamwork
- Leadership
- Verbal communication
- Active listening
- Critical thinking
- Conflict resolution
- Relationship building
- Conflict resolution
Personal Information
- Title: Sales Assistant, B2B&B2C Sales Specialist
- Date of Birth: 2001-02-05
- Nationality: Moldovan
- Driving License: B
LANGUAGES
Romanian Native speaker, Russian Working knowledge, Turkish Highly proficient, Korean A1
HOBBIES
Driven by continuous learning and cultural exploration. Experiencing diverse traditions, historical sites, and global perspectives broadens my worldview and enhances my cross-cultural communication skills—enabling me to connect authentically with people from all backgrounds.
Languages
English
Intermediate (B1)
B1
Turkish
Advanced (C1)
C1
Russian
Elementary (A2)
A2
Certification
- Samsung Product Specialist Certificate – Samsung Electronics (2026)
- Samsung Mobile & Galaxy Ecosystem Expert – Samsung Academy (2023 – 2026)
- Samsung Product Specialist Certificate – Samsung Electronics (2026)
- Sales Specialist & CX Award Winner – Moldcell (2025)
- Building Resilience in Cyberspace Certificate – e-Governance Academy (2025)
- B2B Consultative Selling & Product Specialist – Moldcell Academy (2025)
- OPPO Product Knowledge & Technical Sales Certification (2025)
Accomplishments
- Sales Specialist & CX Award Winner (2025)
- Top Performer Sales Agent – Outstanding Revenue Growth (2025)
- Partner & Retail Relations Excellence Award (2025)
Timeline
Agent Sales
Moldcell S.A
09.2022 - Current
Commercial Database Operator
Ayiria SRL
08.2022 - 09.2022
KA Manager
Moldcell S.A
University - Faculty of Mechanical and Electrical Engineering
Universitatea Din Petroșani
High school -
Liceul Teoretic , Mihail Sadoveanu