Alexei Badalov

• Provided expert consultation and promoted sales of computers, household appliances, mobile phones, audio/video equipment, and additional services
• Managed and processed customer orders in the online store, ensuring timely and accurate order fulfillment
• Developed and maintained strong relationships with new and existing corporate clients, addressing their needs and providing tailored solutions
• Provided ongoing support to corporate clients, tracking inquiries and offering relevant product or service recommendations
• Issued invoices for corporate clients and ensured timely payment reconciliation with the accounting department
• Prepared and delivered customized offers to corporate clients based on their specific requirements
• Drafted and signed contracts with corporate clients, including one-time agreements and long-term partnership contracts
• Managed content for the online store, sourcing, creating, and uploading product descriptions to ensure accurate listings
• Edited and uploaded price lists in Excel to the 1C system, adding new products and updating existing ones based on supplier information
• Coordinated with the accounting department for accurate invoicing and financial documentation
• Participated in tender processes, overseeing offers, documentation preparation, and ensuring compliance with requirements
• Managed bidding in tenders, participated in auctions, and negotiated terms to secure favorable outcomes
• Drafted and signed contracts for successful tender bids, ensuring clarity and adherence to terms
• Submitted formal complaints in cases of violations or discrepancies during tender processes, particularly regarding decisions or invitations
• Managed order fulfillment for successful tenders, overseeing product orders from suppliers and ensuring timely delivery
• Coordinated product shipment and delivery, ensuring logistics aligned with deadlines and contractual terms
• Worked closely with suppliers to track product availability, delivery schedules, and ensure proper documentation at each phase
• Ensured quality control throughout the process, resolving issues from product selection to final delivery
• Worked on a 6/1 shift schedule to ensure smooth e-commerce and corporate client operations
• Trained and mentored new employees, providing guidance on sales techniques, customer service standards, and product knowledge
• Assisted in onboarding, familiarizing new hires with store procedures, cash register operations, and inventory management systems
• Ensured proficiency in handling customer inquiries, sales transactions, and product recommendations for new staff
• Provided continuous support and feedback to help new team members develop skills and integrate smoothly

• Provided expert customer consultation and personalized service on products including computers, household appliances, mobile phones, and audio/video equipment
• Led sales operations, achieving targets and promoting additional services such as warranties, insurance, and financing options
• Managed and processed online orders, handling customer requests, credit applications, and related services
• Assisted with cash register operations, processing payments (cash and card), issuing receipts, and maintaining accurate transaction records
• Issued tax invoices for credit transactions, ensuring compliance with financial regulations
• Managed inventory, issuing materials from the warehouse and organizing efficient loading/unloading operations
• Contributed to order fulfillment, ensuring timely preparation and delivery of products
• Participated in inventory audits (regular and unscheduled) to maintain accurate stock levels
• Managed content for the online store, including creating and updating product descriptions and ensuring accuracy of product information on the website
• Created and edited new product listings, filling out pricing information, uploading price lists in Excel, and updating 1C system records
• Processed incoming goods in 1C, managed product placement on display shelves, and printed/editing price tags
• Worked a 6/1 shift schedule to ensure optimal store operations and customer satisfaction
• Trained and mentored new employees, providing guidance on sales techniques, customer service standards, and product knowledge
• Assisted in onboarding processes, familiarizing new hires with store procedures, cash register operations, and inventory management systems
• Ensured proficiency of new staff in handling customer inquiries, sales transactions, and product recommendations
• Provided continuous feedback and support to help new team members develop and integrate smoothly

• Managed the issuance of goods and materials from the warehouse to meet operational demands
• Coordinated efficient loading and unloading operations within the warehouse
• Assisted in preparing and delivering goods according to customer orders and requests
• Participated in scheduled and unscheduled inventory audits to maintain accurate stock levels
• Verified incoming goods in 1C, ensuring physical goods matched documentation
• Organized product display on shelves for proper visibility and accessibility
• Worked a 6/1 shift schedule to ensure smooth store operations and customer satisfaction
• Trained and mentored new employees, providing guidance on sales techniques, customer service standards, and product knowledge
• Assisted in onboarding new hires, familiarizing them with store procedures, cash register operations, and inventory management systems
• Ensured proficiency of new staff in handling customer inquiries, sales transactions, and product recommendations
• Provided continuous feedback and support to help new team members integrate and develop their skills

• Provided expert customer consultation and personalized service for computers, household appliances, mobile phones, and audio/video equipment
• Led sales operations, achieving targets and promoting additional services such as warranties, insurance, and financing
• Managed and processed online orders, handled customer requests, arranged credit applications, and offered related services
• Assisted with cash register operations, processed cash and card payments, issued receipts, and ensured transaction accuracy
• Generated and issued tax invoices for credit transactions, ensuring compliance with financial regulations
• Managed inventory, issued materials from the warehouse, and coordinated loading/unloading operations
• Participated in product preparation and delivery based on customer orders, ensuring timely fulfillment
• Contributed to inventory audits, both scheduled and unscheduled, to maintain accurate stock levels
• Coordinated content management for the online store, created product descriptions, updated listings, and ensured accuracy on the website
• Managed creation and editing of new product listings, filled out pricing information, uploaded Excel-based price lists, and updated 1C records
• Processed incoming goods in 1C, ensured proper placement on shelves, and managed price tag printing and editing
• Worked a 6/1 shift schedule to ensure smooth store operations and customer satisfaction
• Trained and mentored new employees on sales techniques, customer service standards, and product knowledge
• Assisted with onboarding, familiarizing new hires with store procedures, cash register operations, and inventory management systems
• Ensured new staff proficiency in handling customer inquiries, sales transactions, and product recommendations
• Provided continuous support and feedback to help new team members develop their skills and integrate smoothly

• Managed issuance of goods and materials from the warehouse to meet operational demands
• Organized and coordinated efficient loading/unloading operations within the warehouse
• Assisted in preparing and delivering goods according to customer orders and requests
• Participated in scheduled and unscheduled inventory audits to ensure accurate stock levels
• Conducted incoming goods receipt and verification in 1C, ensuring physical goods matched documentation
• Organized product displays on shelves for proper visibility and accessibility
• Trained and mentored new employees on sales techniques, customer service, and product knowledge
• Assisted in onboarding new hires, familiarizing them with store procedures, cash register operations, and inventory management systems
• Ensured new staff proficiency in handling customer inquiries, sales transactions, and product recommendations
• Provided continuous support and feedback to help new team members develop and integrate smoothly

Main activities and responsibilities
– Conducted outbound cold calls to potential and existing customers using predefined call scripts
– Promoted and sold current product offerings, ensuring clear communication of benefits and features
– Handled customer objections professionally and adapted communication to individual client needs
– Processed sales transactions and recorded customer information accurately in the system
– Maintained a high standard of customer service and met daily and weekly performance targets
– Collaborated with team members to improve script efficiency and increase conversion rates

Main activities and responsibilities
– Worked on an automated production line for ice cream manufacturing
– Participated in all key stages of the production process, including preparation, filling, packaging, and sorting
– Ensured proper operation of machinery and maintained cleanliness and hygiene standards
– Performed visual quality checks to ensure compliance with product specifications
– Supported team coordination to maintain production efficiency and meet daily output targets