Microsoft Office
ALEXIA AUSTIN-LOVE
Accokeek
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Administrative Aide to the Juvenile Magistrate
Prince George's County Circuit Court
12.2024 - Current
- Maintains electronic case management and administrative filing systems
- Handles general secretarial matters for chambers, including email correspondence, answering phones, receiving guests, and processing incoming/outgoing mail and faxes
- Manage and coordinate the Magistrate’s internal calendar and docket for accuracy
- Prepare initial drafts of juvenile court orders for judicial review and signature
- Collect court reports using MDEC system
- Draft and distribute Zoom links for virtual hearings to attorneys and participants
- Contact families of juvenile delinquents for arraignment scheduling
- Submit juvenile orders to judge's chambers for review and signature
- Draft and finalize DNA orders pertaining to paternity cases
- Monitor and track the status of closed, CAD, and reunified cases
- Manage and maintain the Magistrate’s leave requests
Judiciary Clerk
Maryland Judiciary - District Court
04.2023 - 12.2024
- Assign incoming post-judgment motions to judges' queues and ensure accurate task distribution
- Scan and upload confidential and public documents into the Maryland Electronic Courts system, maintaining data integrity and security
- Review and process civil lawsuit filings, ensuring compliance with legal protocols and timely assignment to appropriate work queues
- Assist the public with court procedure inquiries and case status updates, while providing clerical support for a range of cases including civil matters and garnishments
- Generate invoices for payment of traffic citations and various court related fees
Court Liaison Sergeant
D.C. Metropolitan Police Department
11.2017 - 03.2023
- Coordinate with judicial authorities to ensure accurate and timely processing of court appearance requests for law enforcement officers
- Oversee document management, including the maintenance and retention of sensitive records and arrest documentation
- Supervise staff in preparing legal documents, ensuring meticulous proofreading for accuracy in all correspondence
- Generate and manage comprehensive reports and statistical data for executive review, enhancing decision-making processes
- Monitor major case progress, including felony trials and Grand Jury proceedings, to mitigate potential overtime fraud and abuse
Administrative Sergeant
D.C. Metropolitan Police Department
10.2013 - 11.2017
- Managed comprehensive administrative operations, including scheduling, timekeeping, and generating reports for command briefings
- Coordinated logistics for office maintenance, supply procurement, and technology services, ensuring an efficient work environment
- Oversaw the maintenance of personnel records, training schedules, and the handling of sensitive information in compliance with FOIA regulations
Patrol Sergeant
D.C. Metropolitan Police Department
01.2012 - 10.2013
- Guided and supervised staff, conducted training sessions and performance evaluations, and managed personnel issues including investigations into misconduct
- Maintained accurate documentation through comprehensive report preparation and records management, while also ensuring policy compliance and equipment inspections
- Engaged with community through public presentations, oversaw the Field Training Officer Program, and conducted thorough investigations and reports on use-of-force incidents
Police Officer
D.C. Metropolitan Police Department
01.1994 - 01.2012
- Patrolled assigned areas, monitored activities to maintain safety, and deterred crime through high-visibility presence
- Investigated crimes, apprehended suspects, and conducted initial inquiries into traffic accidents and civil disturbances, ensuring evidence was collected for successful prosecutions
- Engaged with the community to foster positive relations and collaborated with external emergency services to coordinate operations effectively
- Enforced traffic regulations, issued citations, and provided courtroom testimonies, while also training new officers and conducting comprehensive crime scene investigations
Police Cadet
D.C. Metropolitan Police Department
11.1992 - 01.1994
- Enforced parking regulations and contributed to community safety by issuing citations, enhanced public relations through active participation in community events and presentations
- Managed emergency and non-emergency communications effectively, ensuring prompt dispatch and coordination of police responses to incidents, while maintaining administrative duties including data entry and call handling
Education
Diploma - General Studies
Frank W. Ballou High School
05.1991
Skills
- Organizational Skills
- Office Management
- Problem Solving
- Decision-Making Skills
- Proficient in Microsoft Office
- Document preparation
- Data Entry Software
- Attention To Detail
- Organization
- Minute taking
- Report generation
- Cross-functional coordination
- Verbal communication
- File management
- Proofreading
- Calendar management
Accomplishments
- Technology Proficient - Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.
- Held first-point-of-contact for all internal and external communications with executive-level officers.
- Inventory Management - Managed inventory and office budgeting for supplies for busy office of 420.
Certification
- Notary Public
- CPR & AED
- Active Shooter
- Crisis Intervention
- Interviewing and Interrogation Techniques
- Civil Disturbance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balance401k matchPaid sick leavePaid time offQuote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Software
Maryland Electronic Courts
Kronos
Google Docs
NCIC
Peoplesoft
Timeline
Administrative Aide to the Juvenile Magistrate
Prince George's County Circuit Court
12.2024 - Current
Judiciary Clerk
Maryland Judiciary - District Court
04.2023 - 12.2024
Court Liaison Sergeant
D.C. Metropolitan Police Department
11.2017 - 03.2023
Administrative Sergeant
D.C. Metropolitan Police Department
10.2013 - 11.2017
Patrol Sergeant
D.C. Metropolitan Police Department
01.2012 - 10.2013
Police Officer
D.C. Metropolitan Police Department
01.1994 - 01.2012
Police Cadet
D.C. Metropolitan Police Department
11.1992 - 01.1994
Diploma - General Studies
Frank W. Ballou High School
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