Alexis Hyman
Baltimore
Summary
Dedicated Administrative professional with a proven track record in managing office operations and providing comprehensive administrative support in fast paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
23
23
years of professional experience
Work History
Executive Assistant
Northrop Grumman
09.2024 - Current
- Provide dedicated administrative support to the VP of Human Resources and her SLT. Extensive calendar management for the department, de-conflicting meetings, independently recognizing priorities and anticipating future needs.
- Plan and coordinate a variety of virtual, hybrid and in- person meetings, offsites and conferences. Order catering and prepare professional agenda's and prep meeting materials
- Make domestic and international travel arrangements and complete timely expense reports ensuring compliance with accounting policies; Log pre and post international travel details in Itrip
- Work with Talent Acquisition to schedule multi panel interviews with internal and external candidates. Assists in maintaining collaboration sites such as Sharepoint and MS Teams Channels, ensure updated org charts and other online documents are current
- Order office supplies via Smartbuy and maintain a corporate credit card used for catering orders and other meeting necessities
- Experience working with highly sensitive and confidential company and employee information with discretion and tact. Keep VP informed on high priority items and department needs
SENIOR ADMINISTRATIVE ASSISTANT
The MITRE Corp.
04.2019 - 09.2024
- Provide dedicated administrative support to the Division Director and approximately 50 team members maintaining a high level of confidentiality and competence
- Plan, coordinate and support a variety of internal, external meetings and retreats including room reservation, configuration, catering and A/V needs
- Make travel arrangements and process expense reports in Concur
- Arrange panel interviews in Workday for candidates and executives ensuring alignment of complex schedules
- Extensive calendar management for Director and Department Managers ensuring efficient prioritization of critical appointments
- Responsible for P-Card purchases for the division, memberships, registrations, supplies, reconcile/allocate P-card each month
- Work with a diverse group of executives, officers and federal officials with tact and professionalism
ADMINISTRATIVE ASSISTANT II
Nat'l Assn. of Ins. Commissioners
09.2011 - 04.2019
- Provide assistance to the Health Policy, Regulators and over 50 Insurance Commissioners
- Add, edit and update data on the NAIC Website, make travel arrangements and arrange conference calls
- Process travel authorizations, check requests, Domestic and International expense reports via PeopleSoft
- Schedule appointments with Congressional offices, prepare briefing binders and assist the Government Relations team with the annual 'Commissioner Fly-In'
- Secure room, food and technical equipment for on and off-site meetings, conferences and other NAIC functions
- Procure supplies for the office, maintain several email distributions lists, and prepare contracts for group dining
ADMINISTRATIVE ASSISTANT
Maryland Insurance Administration
01.2009 - 09.2011
- Perform a broad range of administrative and clerical duties for the Life & Health Department
- Screen phone calls from the public, insurance companies and producers
- Create, maintain and purge files following record retention schedules
- Type and edit response letters, checklists, charts in MS Word
- Retrieve, track and distribute all bills during Legislative session
- Review, enter and update correspondence into tracking systems to display status information
OPEN SEASON LIAISON
APWU Health Plan
08.2008 - 12.2008
- Coordinated Open Season Health Fairs for Postal & Federal employees and Retiree's
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners
- Handled heavy inbound and outbound phone call volume
- Responsible for shipping supplies for over 1,200 fairs across the U.S and ensuring all materials arrived under strict time constraints
- Assisted over 100 Health Plan Representatives via phone and email
- Maintained extensive Excel spreadsheet with over 1,200 entries
COMMISSION COORDINATOR
Howe Benefits Corp.
09.2006 - 04.2008
- Extensive check handling, analysis and reconciliation of producer commission payments
- Investigated non-payment inquiries from producers and master brokers
- Responsible for paying out more than $200,000 of commission payments each month
- Ensured all parties received their correct compensation monthly
NEW BUSINESS COORDINATOR
Howe Benefits Corp.
04.2004 - 04.2008
- Tracked all new business applications from initial submission to final approval
- Additional duties included answering benefit questions from staff and tracking staff member's sick and vacation leave
- Ensured all new insurance applications were compliant; requested outstanding information from producer/client when necessary
- Resolved issues with newly approved insurance policies
- Provided exemplary customer service to over 100 producers
- Attained Aetna Health, Inc.'s 'Clean Case Production' quota which awarded the company a $25k bonus 2 years in a row
ADMINISTRATIVE ASSISTANT
Howe Benefits Corp.
09.2002 - 04.2004
- Performed various clerical and administrative duties including maintaining departmental supplies and greeting customers
- Archived and recorded all terminated accounts
- Initiated timely follow-ups regarding all producer licensing
- Prepared insurance applications for overnight mail delivery
- Extensive data entry and inbound phone call volume
Education
Diploma -
Hightstown High School
Hightstown, NJSkills
- Microsoft Office Suite
- Salesforce
- Concur
- Workday
- Itrip
- Sharepoint
- Smartbuy
- Rydershare
- One Drive
Timeline
Executive Assistant
Northrop Grumman
09.2024 - Current
SENIOR ADMINISTRATIVE ASSISTANT
The MITRE Corp.
04.2019 - 09.2024
ADMINISTRATIVE ASSISTANT II
Nat'l Assn. of Ins. Commissioners
09.2011 - 04.2019
ADMINISTRATIVE ASSISTANT
Maryland Insurance Administration
01.2009 - 09.2011
OPEN SEASON LIAISON
APWU Health Plan
08.2008 - 12.2008
COMMISSION COORDINATOR
Howe Benefits Corp.
09.2006 - 04.2008
NEW BUSINESS COORDINATOR
Howe Benefits Corp.
04.2004 - 04.2008
ADMINISTRATIVE ASSISTANT
Howe Benefits Corp.
09.2002 - 04.2004
Diploma -
Hightstown High School
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